Published by VOXVALLEY TECHNOLOGIES PTE LTD

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Why should I report an Issue with Tringy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VOXVALLEY TECHNOLOGIES PTE LTD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Tringy Customer Insights

Steps to Troubleshoot & Fix Tringy Issues

1. Fix Tringy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tringy: Restarting the app will resolve most errors.
  2. Update the Tringy App. Here is how:
    1. On Android goto PlayStore » Search for "Tringy" » Open Tringy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tringy » click "UPDATE".
  3. Clear Tringy app cache: Clearing cached data will force your app to retrieve the latest data directly from Tringy servers.
    1. On Android, goto Settings » Apps » Select "Tringy" » click Storage » click "Clear Cache".
  4. Check Tringy app permissions. If any of these permissions required to use your device's features are disenabled, Tringy might not work.
  5. Uninstall and reinstall Tringy. If nothing else has worked, completely uninstall Tringy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tringy not working


2. Fix Tringy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tringy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tringy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tringy may not be able to connect to the Internet when running in the background.

Reported Issues

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