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Contact Sputnik Radio Customer Service
Published by Sputnik Radio
Report an issue with Sputnik Radio.
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Why should I report an Issue with Sputnik Radio?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Sputnik Radio to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Sputnik Radio Customer Insights
Steps to Troubleshoot & Fix Sputnik Radio Issues
1. Fix Sputnik Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Sputnik Radio: Restarting the app will resolve most errors.
- Update the Sputnik Radio App. Here is how:
- On Android goto PlayStore » Search for "Sputnik Radio" » Open Sputnik Radio » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Sputnik Radio » click "UPDATE".
- Clear Sputnik Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Sputnik Radio servers.
- On Android, goto Settings » Apps » Select "Sputnik Radio" » click Storage » click "Clear Cache".
- Check Sputnik Radio app permissions. If any of these permissions required to use your device's features are disenabled, Sputnik Radio might not work.
- Uninstall and reinstall Sputnik Radio. If nothing else has worked, completely uninstall Sputnik Radio then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Sputnik Radio not working
2. Fix Sputnik Radio Server issues & Internet Connection
- Check network connection: An unstable Internet will make Sputnik Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Sputnik Radio not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Sputnik Radio may not be able to connect to the Internet when running in the background.
