Contact AnswerForce Customer Service

Why should I report an Issue with AnswerForce?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AnswerForce Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Carry your office in your pocket and manage your business on-the-go from your smartphone with the AnswerForce app.

2. Deliver happiness to your callers with instant responses and excellent customer service.

3. While you focus on expanding your core business, your AnswerForce receptionists focus on your customer communications.

1. They're app is glitchy and slowed my phone to an unusable condition.This app is really user friendly and allows for you to listen to your call recording right from the appThis app doesn't downloadGreatThis app offers a simple mobile access point for our answerforce account.

2. Perfect for the types of situations where answerforce is already helping us out as we are often AFK when they route our priority callsNot working correctly after last update, asks to login every time, and no notifications.It is a nice way to see messages from answerforce.

3. THICK ACCENT AGENTS - I'm a customer, and have had agents answer my phones with incredibly thick accents.

4. I could get another company that is in another company, Philippines, with less of an accent.Makes your phone unusable.

5. I had two business card information stolen from me through my phone and I can only imagine how this happened.

6. You have to check it all of the time, go to all messages and then update.This upgrade works quite a bit better.

7. The whole reason I signed up for this is because they said it was only people in North America answering the phones.

8. I expressed my opposition towards accents before I became a customer, and they promised me it wouldn't be an issue.

9. They hire workers from India that get into your phone information.

10. Only works if you have their service.Does not alert when messages come in any more.

11. I pay a premium for a North American company.

1. Fix AnswerForce Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AnswerForce: Restarting the app will resolve most errors.
2. Update the AnswerForce App. Here is how:
   1. On Android goto PlayStore » Search for "AnswerForce" » Open AnswerForce » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AnswerForce » click "UPDATE".
3. Clear AnswerForce app cache: Clearing cached data will force your app to retrieve the latest data directly from AnswerForce servers.
   1. On Android, goto Settings » Apps » Select "AnswerForce" » click Storage » click "Clear Cache".
4. Check AnswerForce app permissions. If any of these permissions required to use your device's features are disenabled, AnswerForce might not work.
5. Uninstall and reinstall AnswerForce. If nothing else has worked, completely uninstall AnswerForce then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AnswerForce not working

2. Fix AnswerForce Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AnswerForce be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AnswerForce not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AnswerForce may not be able to connect to the Internet when running in the background.