Published by Fonoma LLC on Jul 8, 2024

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Why should I report an Issue with Fonoma - Recharge to Cuba?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fonoma LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Fonoma Customer Insights

Steps to Troubleshoot & Fix Fonoma Issues

1. Fix Fonoma Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fonoma: Restarting the app will resolve most errors.
  2. Update the Fonoma App. Here is how:
    1. On Android goto PlayStore » Search for "Fonoma" » Open Fonoma - Recharge to Cuba » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fonoma » click "UPDATE".
  3. Clear Fonoma - Recharge to Cuba app cache: Clearing cached data will force your app to retrieve the latest data directly from Fonoma servers.
    1. On Android, goto Settings » Apps » Select "Fonoma - Recharge to Cuba" » click Storage » click "Clear Cache".
  4. Check Fonoma app permissions. If any of these permissions required to use your device's features are disenabled, Fonoma might not work.
  5. Uninstall and reinstall Fonoma. If nothing else has worked, completely uninstall Fonoma then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fonoma not working


2. Fix Fonoma Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fonoma be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fonoma not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fonoma may not be able to connect to the Internet when running in the background.

Reported Issues