Contact Anova Culinary Customer Service

Why should I report an Issue with Anova Culinary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Anova Culinary to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Whatever your pleasure, the Anova Culinary app is the place for everything sous vide. • LARGEST COLLECTION OF SOUS VIDE RECIPES: Access sous vide recipes created by Michelin star chefs and home cooks just like you. • COOK FROM AFAR: Start, stop, change the temperature, set the timer, and monitor your cooking status from just about anywhere, as long as your device is within Wi-Fi range. • RECIPE DISCOVERY: Cook recipes by James Beard Award-winning chefs, food editors, celebrity chefs, and more. • GUIDED COOKING: Follow the step-by-step instructions and click start to start cooking. • COOK NOTIFICATIONS: Stay up-to-date on your cooking status without getting tied to the kitchen. • RECIPE SHARING: Share your recipe with friends directly through the app. • TIME AND TEMP GUIDES: Learn the basics with our simple sous vide guides. • MANUAL CONTROL: Customize your cook settings with manual time and temperature control. • RECIPE COLLECTIONS: A series of new and appetizing recipe collections that are sure to keep you cooking. • RECIPE CREATION: Easily create and save your own personal sous vide recipe. • FAVORITES: Have a recipe or two that you love?

2. Browse the largest collection of sous vide recipes by Michelin star chefs and home cooks just like you.

3. Then simply connect your cooker to the app and start, stop, and monitor your cook right from your mobile phone. Feeling inspired?

4. Paired with the Anova Culinary app, now perfectly cooked restaurant quality meals are as easy as the touch of a button.

5. The Anova family of precision cookers allows everyone to cook like a pro!

6. Create and share your own recipes and go viral on the ‘gram.

7. Mark it as a favorite for quick and easy access. • PERSONAL PROFILE: Create your personal profile and see a history of all the meals you’ve cooked.

1. You select then it spins just like it has no internet.The latest version is not compatible to my Anova Precision Suos Vide Cooker, it won't connect to the device.

2. Goes through the pairing process, connects via temp internet, sous vide makes a sound like it connects, but then it either can't find networks to connect to or can't connect to available networks.

3. But the app should automatically check and see if your phone's bluetooth is off and let you know, instead of giving a generic "can't connect" message.Good concepts, but has problems keeping up with the status of the sous vide.

4. The method used within the app doesn't seem to work, so I have to put the device in pairing mode, launch app while in Internet, manually connect to the device's wifi, then try to connect and hope it works.

5. Also it consistently loses connection to the ANOVA so whenever I pull up the app after letting the phone sit idle it has to go back and find the device.Stopped connecting to internet all of a sudden.

6. It eventually worked, but seems flakey, periodically not showing the same "current temperature" on the app as on the device itself.Lately the app has been forgetting my ANOVA device, and I have to jump through many hoops to reconnect.

7. It took my husband and I renaming our WiFi, unplugging and restarting the sous vide multiple times and backing up every time it got stuck.

8. I had to reconnect my phone, app and Anova cooker -- and that process took about 15 mins, despite my phone and cooker within a foot of each other, and in my house with an excellent WiFi signal.

9. Should really look into that, along with allowing the device to be shared with others in the household.Edit: unfortunately, I am changing the app from five Stars to one star as it will not connect to the device and therefore is 100% not functional.

10. It took a long time just to get it to connect to the sous vide.

11. it's given me a good start to how to cook things in the sous vide.

1. Fix Anova Culinary Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Anova Culinary: Restarting the app will resolve most errors.
2. Update the Anova Culinary App. Here is how:
   1. On Android goto PlayStore » Search for "Anova Culinary" » Open Anova Culinary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anova Culinary » click "UPDATE".
3. Clear Anova Culinary app cache: Clearing cached data will force your app to retrieve the latest data directly from Anova Culinary servers.
   1. On Android, goto Settings » Apps » Select "Anova Culinary" » click Storage » click "Clear Cache".
4. Check Anova Culinary app permissions. If any of these permissions required to use your device's features are disenabled, Anova Culinary might not work.
5. Uninstall and reinstall Anova Culinary. If nothing else has worked, completely uninstall Anova Culinary then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Anova Culinary not working

2. Fix Anova Culinary Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Anova Culinary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Anova Culinary not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Anova Culinary may not be able to connect to the Internet when running in the background.