Contact Skip Counting Customer Service

Why should I report an Issue with Skip Counting - Kids Math Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ajax Media Tech Private Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They actually block the child from seeing enough of the app to be able to play it.Good for my kindergarden brother i really thank this skip counting educational game!Very bad experience does not starts ,stops abruptlyToo many pop upsNot easy to work out what you're supposed to do.

2. There needs to be a feature to allow children to practice counting with the app.

3. App goes straight from showing the concept on only a few numbers, to testing the concept.

4. On a phone screen the ads take up a quarter of the screen, with no way to dismiss them.

1. Fix Skip Counting Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Skip Counting: Restarting the app will resolve most errors.
2. Update the Skip Counting App. Here is how:
   1. On Android goto PlayStore » Search for "Skip Counting" » Open Skip Counting - Kids Math Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skip Counting » click "UPDATE".
3. Clear Skip Counting - Kids Math Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Skip Counting servers.
   1. On Android, goto Settings » Apps » Select "Skip Counting - Kids Math Game" » click Storage » click "Clear Cache".
4. Check Skip Counting app permissions. If any of these permissions required to use your device's features are disenabled, Skip Counting might not work.
5. Uninstall and reinstall Skip Counting. If nothing else has worked, completely uninstall Skip Counting then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Skip Counting not working

2. Fix Skip Counting Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Skip Counting be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Skip Counting not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Skip Counting may not be able to connect to the Internet when running in the background.