Published by Cumulus Media AMP CRM on May 8, 2024

Report an issue with 102.5 Jack FM.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 102.5 Jack FM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Cumulus Media AMP CRM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 102.5 Jack FM image 1 contact 102.5 Jack FM image 2

About 102.5 Jack FM

1. Please note: This app features Nielsen’s audience measurement software which will allow you to contribute to market research, such as Nielsen’s TV Ratings.

2. Never be without your favorite radio station. 102. 5 Jack FM is proud to present our OFFICIAL radio app.

3. Install our app and get instant access to our unique content, features and more!

4. Listen to us at work, home or on the road.

5. To learn more about our digital audience measurement products and your choices in regard to them, please visit more information.

102.5 Jack FM Customer Insights

1. Love the music, but app stops every 2 or 3 minutes and have to keep starting over, even with the app continuously opened.

2. Disappointed.Only downloaded to find the name of a song I heard on the station.

3. And I found it! 10/10This app did not connect even though I had access to 3G and wifi.

Steps to Troubleshoot & Fix 102.5 Jack FM Issues

1. Fix 102.5 Jack FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 102.5 Jack FM: Restarting the app will resolve most errors.
  2. Update the 102.5 Jack FM App. Here is how:
    1. On Android goto PlayStore » Search for "102.5 Jack FM" » Open 102.5 Jack FM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 102.5 Jack FM » click "UPDATE".
  3. Clear 102.5 Jack FM app cache: Clearing cached data will force your app to retrieve the latest data directly from 102.5 Jack FM servers.
    1. On Android, goto Settings » Apps » Select "102.5 Jack FM" » click Storage » click "Clear Cache".
  4. Check 102.5 Jack FM app permissions. If any of these permissions required to use your device's features are disenabled, 102.5 Jack FM might not work.
  5. Uninstall and reinstall 102.5 Jack FM. If nothing else has worked, completely uninstall 102.5 Jack FM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 102.5 Jack FM not working


2. Fix 102.5 Jack FM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 102.5 Jack FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 102.5 Jack FM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 102.5 Jack FM may not be able to connect to the Internet when running in the background.

Reported Issues