Published by AppAspect Technologies Pvt. Ltd. on Sep 25, 2024

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Why should I report an Issue with Air Quality Index?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AppAspect Technologies Pvt. Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Air Quality Index Customer Insights

1. Not good.Enjoying this app.. Just wish the map let you focus in on areas and hold the focus (on my Android it's jumping out again).Today, Pekanbaru covered by heavy Haze, but the figure on the map showing "one".

2. Bad application, sorry for saying this, please fix this problem.Too bad, don't have Singapore as major country; Singapore may b small but like a sparrow, it's vital organs are there (small but complete in every detail)This is worst app I've ever used.

3. I know it was wrong because the smoke was visible and hurt my throat.So nice and beautiful app i was checking kolkata s' air quality index and i can see also other countries air quality.

4. I have deleted this app 10 minutes after installation.The index readings for my area aren't accurate.

5. Ads ads and adsNo option to search place and it shows the aqi of almost 5km far from my place as my current location.

6. It's seems wasteVery helpful, especially with wild fires near by, and advice on staying indoors to avoid high AQI.

7. If you wanna use the app you will be forced to watch full screen video advert.

8. No option to switch off the advert.

9. No real time map monitoring.

10. Map is missing some air monitoring points.

11. Deleting it within 5 minutes of usage.

Steps to Troubleshoot & Fix Air Quality Index Issues

1. Fix Air Quality Index Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Air Quality Index: Restarting the app will resolve most errors.
  2. Update the Air Quality Index App. Here is how:
    1. On Android goto PlayStore » Search for "Air Quality Index" » Open Air Quality Index » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Quality Index » click "UPDATE".
  3. Clear Air Quality Index app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Quality Index servers.
    1. On Android, goto Settings » Apps » Select "Air Quality Index" » click Storage » click "Clear Cache".
  4. Check Air Quality Index app permissions. If any of these permissions required to use your device's features are disenabled, Air Quality Index might not work.
  5. Uninstall and reinstall Air Quality Index. If nothing else has worked, completely uninstall Air Quality Index then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Air Quality Index not working


2. Fix Air Quality Index Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Air Quality Index be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Air Quality Index not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Air Quality Index may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I wan't AQI to be deleted because the reports are fake. Almost 15 days there is pillution about 300, on agi.in thete is always POOR, and I don't need it.

    — by Vera 10 months ago

  • I wan't AQI to be deleted because the reports are fake. Almost 15 days there is pillution about 300, on agi.in thete is always POOR, and I don't need it.

    — by Vera 10 months ago

  • Aqi in Sarajevo is not correct. Its terrible that almost 10 days the pollution is 284 ot 303.

    — by Vera 10 months ago