Published by Airveda Technologies on Sep 13, 2024

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Why should I report an Issue with Airveda - Air Quality?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Airveda Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Airveda - Air Quality

1. Make informed decisions regarding exercise times, play times, vacations, etc. • Trusted Air Quality Data Sources – View data from the US Embassy, Indian government monitoring stations as well as other Airveda monitors set up around your city and rest of the country. • Interactive map - See AQI, PM2. 5, and PM10 for all air quality monitors in the selected location, including Airveda Outdoor monitors. • Read Articles – Understand why it is important to monitor air quality, its impact and how air quality can be measured.

2. Track outdoor air quality in your city – including PM2. 5, AQI, and PM10 values, view historical air quality data for any location, know how pollution levels in your city compare with global figures and make informed decisions that help you Breathe Well and Live Well.

3. The app also connects seamlessly with high accuracy, portable Airveda monitors that measure PM2. 5 PM10 CO2 Temperature and Humidity. • Air quality alerts – Get daily notifications about AQI in your location and minimize exposure to poor air quality.

4. Know when air quality is safe to spend a day outdoors, and when is it bad so you can take preventive measures such as masks and air purifiers. • Real-time and historical data – View hourly, daily and monthly Air Quality data for any location and any device.

5. The Airveda app provides accurate and real-time air quality index (AQI) from locations across the globe.

6. Hear from the experts on how you can maintain respiratory wellness. • Manage effectiveness of your air purifier – Configure your Airveda Air Quality Monitor with your app and remotely know if your purifiers are effective, or if they need filter cleaning or changes.

Airveda Customer Insights

1. Have it integrated with the notification panel so AQI can be reached everyone notifications are accessed.Excellent source of information! It's useful to doctors too while making differential diagnosis of respiratory/lung disorders as infections and poor air quality both can cause similar symptoms.

2. Except for the 'S' size widget, all the widgets are unreadable because the weather info writing overlaps with the pollution info.

3. However one request, try to add some more stations in different areas so it will be easy to get area wise pollution level.Overall app and it's features are good.

4. May I know the reason behind this? For example :- I am in 34 sector Chandigarh and it is picking up sector 25 location.This is an excellent app.

5. Thanks.Not good if you live in Asia and the air quality is a serious issue and fluctuates frequently.

6. Came to the park because the widget is showing green.

7. The prediction feature for the next days helps plan ahead of timeVery Useful App.

8. Sensitive lungs/recovering from life threatening pneumonia here so after three months and hospitalization, I have to be careful.

9. Found nothing else which would give you daily, monthly comparison to see how the quality has improved or deteriorated over the past.

10. Make the widget smaller than 5*2, it occupies too much space 2.

11. Removing weather data would resolve this or re-sizing them would also resolve it.

Steps to Troubleshoot & Fix Airveda Issues

1. Fix Airveda Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Airveda: Restarting the app will resolve most errors.
  2. Update the Airveda App. Here is how:
    1. On Android goto PlayStore » Search for "Airveda" » Open Airveda - Air Quality » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airveda » click "UPDATE".
  3. Clear Airveda - Air Quality app cache: Clearing cached data will force your app to retrieve the latest data directly from Airveda servers.
    1. On Android, goto Settings » Apps » Select "Airveda - Air Quality" » click Storage » click "Clear Cache".
  4. Check Airveda app permissions. If any of these permissions required to use your device's features are disenabled, Airveda might not work.
  5. Uninstall and reinstall Airveda. If nothing else has worked, completely uninstall Airveda then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Airveda not working


2. Fix Airveda Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Airveda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Airveda not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Airveda may not be able to connect to the Internet when running in the background.

Reported Issues