Contact Air Quality & Pollen Customer Service

Why should I report an Issue with Air Quality & Pollen - AirCare?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gorjan Jovanovski to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Particularly accurate for gauging asthma/COPD risk.A great app to keep track of air quality in your area only if the area you live in collects the data for air quality.Very simple to understand looks authentic compared to other apps.

2. I did notice a "preferred locations" feature but that would cost me $15/year, which is not going to happen given my minimal usage level.Thanks for the app, visually it is very pleasing and also supports the just installed Istocno Sarajevo PurpleAir station.

3. If I go and search for it again it shows the red heart.This was great at first, now no matter which "favorite location" I choose, it takes me back to the same one.

4. Also, for those interested in pro it is a affordable rounded up 15 us dollars per year, which is cheaper than most paid antiviruses / internet security suites (can't think of any paid antiviruses that are less than 40 us dollars).Update: I have no idea what happened to this app.

5. I could browse and find Plovdiv, Bulgaria as a city and from there click on the heart sign to make it a favourite however then it still does not show in favourites.

6. You can choose the region closest to you and check the air quality at any point throughout the day - it syncs up so you get accurate results.

7. > Hey Steve, what feature are you referring to? When the app starts, the location displayed is Anchorage, Alaska.

8. I'm not big on leaving reviews, but this one deserves 10 stars!No more default location? This used to be useful but now, not so much.

9. Choosing radius for the one most time outside and not change it (I don't want to keep changing the radius).

10. When I last used the app, about a year ago, I recall that I could set a location and it would persist between app starts.

11. Stats graph integrates info from PurpleAir (a website, not an app).The maps are slow.

1. Fix Air Quality & Pollen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Air Quality & Pollen: Restarting the app will resolve most errors.
2. Update the Air Quality & Pollen App. Here is how:
   1. On Android goto PlayStore » Search for "Air Quality & Pollen" » Open Air Quality & Pollen - AirCare » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Quality & Pollen » click "UPDATE".
3. Clear Air Quality & Pollen - AirCare app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Quality & Pollen servers.
   1. On Android, goto Settings » Apps » Select "Air Quality & Pollen - AirCare" » click Storage » click "Clear Cache".
4. Check Air Quality & Pollen app permissions. If any of these permissions required to use your device's features are disenabled, Air Quality & Pollen might not work.
5. Uninstall and reinstall Air Quality & Pollen. If nothing else has worked, completely uninstall Air Quality & Pollen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Air Quality & Pollen not working

2. Fix Air Quality & Pollen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Air Quality & Pollen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Air Quality & Pollen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Air Quality & Pollen may not be able to connect to the Internet when running in the background.