Published by Purelogic Labs on Dec 11, 2024

Report an issue with AQI (Air Quality Index).
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AQI (Air Quality Index)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Purelogic Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AQI (Air Quality Index)

1. Check the most polluted cities and countries in the world, and see how your location compares. - Smart Location Services: Automatically view AQI air quality data from the nearest monitor each time you open the app. - Health Recommendations: Receive real-time, location-based health tips.

2. Access historical data for spatial or temporal comparisons, and plan your activities accordingly. - Weather Data: Get real-time weather updates, including temperature, humidity, and noise levels from the nearest monitoring station.

3. Whether you're in India, the USA, China, Australia, or Europe, access local air quality data with a single click. - Live World Rankings: Stay updated on real-time air pollution rankings.

4. AQI air quality index app keeps you informed about the real-time air pollution and weather updates from the nearest air quality monitoring station to your current location.

5. Know how weather conditions impact the air quality and your daily plans. - World's Largest Coverage: Worldwide coverage from over 10,500+ air pollution monitoring stations in 109+ countries.

6. Don't let bad air quality or air pollution affect your spirit. - Real-Time and Historical Data: Receive real-time air quality index with an easy-to-understand graphical representation for better insights into the air you are breathing.

7. Apart from AQI, the air quality app gives individual statuses of all outdoor air pollutants like PM10, PM2. 5, CO, NO2, SO2, ozone, etc.

8. Get advice on the best time for outdoor activities or when to open windows to avoid dust and smoke entering your home. - AQI Dashboard: Seamlessly connect with Prana Air monitors through WIFI/GSM SIM connectivity.

9. With data from over 10,500+ tracking stations around the globe, you can plan your holidays for a carefree outing!

10. It also alerts you about any open fire that may occur close to you near real-time.

11. Have you ever changed your plans because of a dramatic change in the weather?

AQI (Air Quality Index) Customer Insights

1. We just want an app that quickly shows the aqi, don't try to be an app to waste time on, buy stuff, predict the future and order foodWhat a useless app, it doesn't even update regularly and there's no way to make it update manually, I need to know what the air quality is real time not 2 or 3 hours ago! And the widget temperature is stuck on pointless and redundant metric reading despite being set to US standard in app.

2. Sometime it seems to Inflate the AQI in comparison to AirVisual or official govt data, but I see their values aren't real time and also update very less frequently.

3. Highly recommended!App shows wrong location.The only issue is a major one - the app just doesn't remember my widget settings because of which the widget never updates on its own, which defeats the purpose of a widget.

4. The app will often repeatedly crashes on launch, and the widget won't load any data even when the app does.

5. Central Pollution Control Board website gives their data, but it's very difficult for a novice like me to analyse it.

6. Oh BTW fonts are too small and backwards too bright in app.This app, very nicely displays the air quality data, in a user friendly manner.

7. I sadly had to move to a different app.Perfect. Provides the AQI current values as well as historical data upto one months.

8. :(Best app I have come across for handy, well laid out, real time air quality information in Indian cities.

9. In my experience the visibility outside is more in sync with this app than any other pollution data.

10. Really liked the widget, which keeps me updated constantly about current AQI and I adjust my tasks accordingly.

11. It's very annoying sometimes.I have been using AQI India website for a long time.

Steps to Troubleshoot & Fix AQI (Air Quality Index) Issues

1. Fix AQI (Air Quality Index) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AQI (Air Quality Index): Restarting the app will resolve most errors.
  2. Update the AQI (Air Quality Index) App. Here is how:
    1. On Android goto PlayStore » Search for "AQI (Air Quality Index)" » Open AQI (Air Quality Index) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AQI (Air Quality Index) » click "UPDATE".
  3. Clear AQI (Air Quality Index) app cache: Clearing cached data will force your app to retrieve the latest data directly from AQI (Air Quality Index) servers.
    1. On Android, goto Settings » Apps » Select "AQI (Air Quality Index)" » click Storage » click "Clear Cache".
  4. Check AQI (Air Quality Index) app permissions. If any of these permissions required to use your device's features are disenabled, AQI (Air Quality Index) might not work.
  5. Uninstall and reinstall AQI (Air Quality Index). If nothing else has worked, completely uninstall AQI (Air Quality Index) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AQI (Air Quality Index) not working


2. Fix AQI (Air Quality Index) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AQI (Air Quality Index) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AQI (Air Quality Index) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AQI (Air Quality Index) may not be able to connect to the Internet when running in the background.

Reported Issues