Contact Lottie

Published by Airbnb

Updated: Feb 21, 2022

Other How-Tos: Cancel Subscription | Delete Account/App | Troubleshoot

Report an issue with Lottie.

Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Lottie?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Airbnb to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Lottie Features and Description

Lottie is an animation library built by Airbnb that renders Adobe After Effects animations in real time on Android, iOS and React Native. This is a sample app that includes several animations as well as different ways Lottie can be used in a real app. For more information, read out blog post here: http://airbnb.design/introducing-lottie/ And visit our github page here: https://github.com/airbnb/lottie-android

Troubleshoot and Solve Common Lottie Issues

How to Fix Lottie Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Lottie, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

Check if Lottie is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Lottie user reports here >>. If other users are reporting that Lottie is down, you'll need to wait until Lottie itself fixes the issue.