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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CompTIA Security+ Exam Prep Customer Insights

1. I recommend pro for the practice exam options.Just passed my security + using the premium version of this app along with studying other books and videos! Great app for reviewing material you've went over and giving scenarios on questions that help for better understanding.

2. It'd be nice if we could go back to the previous questions, mark questions for review and when you get an answer wrong instead of putting why it's wrong all in one paragraph maybe separate it into a way that is easier to see to the human eye.Had some issues after the new update and had to Uninstaller and reinstall but other than that it works great.

3. I just did the 145 question exam, and the review is useless, please highlight the wrong answers as I'm not going to read through every question again to figure out and try to remember which answers I chose.I've tried others, I definitely prefer this learning style/method, the learning options, and it's really free (ads pay for it be free and I can always upgrade).

4. Thank you for a great learning experience! Update: took the exam yesterday, this app was part of three-prong study plan (practice questions/exams are essential to any cert plan) and passed.

5. Thank you for the assistance in helping so many of us pass these very hard exams! I also Love the fact you can use the app on multiple devices including a PC and it syncs progress between them.Latest update RUINED the explanation text format, it was perfect before! Can you make the continue button green if the answer is right, as red is misleading.

6. Not much point in having the button if you can't go back to them in a different window.Some of the questions are cut off, ads can be intrusive in a quiet learning environment (but your media volume is maxed).

7. The question log is great, even better, it provides a very detailed explanation of all the answers listed.The app runs well and I like how explanations are given on why the correct answer is right.

8. The app helped with my learning and understanding of each domain, but the questions on the app are not as rigorous as the test.

9. Some of the ads are loud and they can be a real scare if you had been reading questions for the last 10 minutes and it pops up blaring and take the whole screen.

10. Very straightforward and easy to use, though do wish there was a submit button, sometimes I pick the wrong answer by accidentally touching my screen.

11. The app is tailored in a way to help categorize and separate the questions you are having trouble with.

Steps to Troubleshoot & Fix CompTIA Security+ Exam Prep Issues

1. Fix CompTIA Security+ Exam Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CompTIA Security+ Exam Prep: Restarting the app will resolve most errors.
  2. Update the CompTIA Security+ Exam Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CompTIA Security+ Exam Prep" » Open CompTIA Security+ Exam Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CompTIA Security+ Exam Prep » click "UPDATE".
  3. Clear CompTIA Security+ Exam Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CompTIA Security+ Exam Prep servers.
    1. On Android, goto Settings » Apps » Select "CompTIA Security+ Exam Prep" » click Storage » click "Clear Cache".
  4. Check CompTIA Security+ Exam Prep app permissions. If any of these permissions required to use your device's features are disenabled, CompTIA Security+ Exam Prep might not work.
  5. Uninstall and reinstall CompTIA Security+ Exam Prep. If nothing else has worked, completely uninstall CompTIA Security+ Exam Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CompTIA Security+ Exam Prep not working


2. Fix CompTIA Security+ Exam Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CompTIA Security+ Exam Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CompTIA Security+ Exam Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CompTIA Security+ Exam Prep may not be able to connect to the Internet when running in the background.

Reported Issues