Published by TheDayBefore, Inc. on Nov 22, 2023

Report an issue with TheDayBe.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TheDayBefore (Days countdown)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TheDayBefore, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TheDayBefore (Days countdown) image 1 contact TheDayBefore (Days countdown) image 2

TheDayBe Customer Insights

1. I also wish my partner and I could share an account just like other couple apps.Its a great app sincerely! But it would have been better if android users also have a wide variety of widgets layout like ios has, its not a matter of "because ios and android is different." Even if its different from the ios one, can y'all still provide a different one for android users.I was not able to add the widget to my homescreen.

2. EDIT: I love the rounded corners for the widgets but when I add one and I choose to use the background picture, the pic is a little out of proportion... Plus, it'd be cool if I had the chance to set both vertical and horizontal text alignment instead of "right", "center" and "left" onlyGood app so far, does what I need it to do.

3. Best countdown app I've ever installed.When I opened it for the first time, it crashed a few times but after it opened successfully it has worked well.Great app so keep going, guys! According to my opinion, it offers the best widget, exactly the type of widget I was looking for: photo + name and no.

4. If I was able to see the countdown from my homescreen without opening the app I'd give it more stars...Amazing level of customization for this app and all it asks of its users to unlock features is to watch advertisements.

5. I love this app.♥ with many wonderful features.When you choose a font, you don't see it when using the widget.

6. for the "love" alarms i might need options for an annual event like anniversary as well as weekly events like movie nights).

7. Doesn't look the same when you're editing it.I love it so far but the reason why I gave it 4 stars is because I wished it had a calendar where we could view the memories we've made.

8. Along with all the wonderful features shown it also has an keyboard inbuilt in the app which you can use it even for normal putpose also.

9. An ability to choose colors instead of photos for the alarms' background would be amazing.

10. It does have some occasional advertisements, but i dont really think they create such a big problemNice and wonderful app.

11. The keyboard is awesome with wide variety of options available.

Steps to Troubleshoot & Fix TheDayBe Issues

1. Fix TheDayBe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TheDayBe: Restarting the app will resolve most errors.
  2. Update the TheDayBe App. Here is how:
    1. On Android goto PlayStore » Search for "TheDayBe" » Open TheDayBefore (Days countdown) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TheDayBe » click "UPDATE".
  3. Clear TheDayBefore (Days countdown) app cache: Clearing cached data will force your app to retrieve the latest data directly from TheDayBe servers.
    1. On Android, goto Settings » Apps » Select "TheDayBefore (Days countdown)" » click Storage » click "Clear Cache".
  4. Check TheDayBe app permissions. If any of these permissions required to use your device's features are disenabled, TheDayBe might not work.
  5. Uninstall and reinstall TheDayBe. If nothing else has worked, completely uninstall TheDayBe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TheDayBe not working


2. Fix TheDayBe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TheDayBe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TheDayBe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TheDayBe may not be able to connect to the Internet when running in the background.

Reported Issues