Published by New West Broadcasting on Aug 21, 2024

Report an issue with KWXX.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with KWXX?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of New West Broadcasting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KWXX

1. Download the all-new KWXX app so you can get the greatest Hawaiian music wherever you go.

KWXX Customer Insights

1. Just fyiI found KWXX when I visited the Big Island in January and then in turn I found the App when I went online.

2. However, the geofence is still set up after the Pandemic, so this app will not stream outside of Hawaii.

3. The app is a great way to keep up with the station.

Steps to Troubleshoot & Fix KWXX Issues

1. Fix KWXX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KWXX: Restarting the app will resolve most errors.
  2. Update the KWXX App. Here is how:
    1. On Android goto PlayStore » Search for "KWXX" » Open KWXX » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KWXX » click "UPDATE".
  3. Clear KWXX app cache: Clearing cached data will force your app to retrieve the latest data directly from KWXX servers.
    1. On Android, goto Settings » Apps » Select "KWXX" » click Storage » click "Clear Cache".
  4. Check KWXX app permissions. If any of these permissions required to use your device's features are disenabled, KWXX might not work.
  5. Uninstall and reinstall KWXX. If nothing else has worked, completely uninstall KWXX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KWXX not working


2. Fix KWXX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KWXX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KWXX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KWXX may not be able to connect to the Internet when running in the background.

Reported Issues