Contact Animate Plus Customer Service

Why should I report an Issue with Animate Plus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stenson to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please fix this.It is better but I still wish recording was easier and that I could actually add custom props, or at least leave info for how to, and add the ability to use the full head and body clothes Minecraft skinsi like where it's going, specifically i would use more for an animatic tool, just wish there was a cleaner ui and import models options.Terrible, I wasted my money for this stupid animation studio, but it doesn't even work, the person who made this app should be fired for being a greedy liar, if you wanna be an animator, don't buy this because you're basically wasting your money for something that doesn't even work, I want a refundThree Stars.

2. still have same problem as with the other one :everything but the Minecraft characters aren't that good so mostly just use it for minecraft.Could Use More Options For Custom Backgrounds.

3. I Use It Just For Minecraft Thumbnails.I Pose The Character And Use A Background Eraser To Remove The Non Minecraft Background And Then Take A Minecraft Pic And Multi Layer Them.

4. But when I try to download the picture, it doesn't work.

5. I reinstall it but like the previous, it only downloads one time.

6. It's a great way for me to make thumbnails.

7. It works only one time.

8. Did That Help Anyone?I want a refund!! This game is very bad the graphics are extremely horrible the characters are way too simple this game looks like it took one day to finish4 stars because when using custom props it looks very low quality and it would be cool if there was a thing to let us use 3d models for propsThis is Ok, but its not the best.

1. Fix Animate Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Animate Plus: Restarting the app will resolve most errors.
2. Update the Animate Plus App. Here is how:
   1. On Android goto PlayStore » Search for "Animate Plus" » Open Animate Plus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Animate Plus » click "UPDATE".
3. Clear Animate Plus app cache: Clearing cached data will force your app to retrieve the latest data directly from Animate Plus servers.
   1. On Android, goto Settings » Apps » Select "Animate Plus" » click Storage » click "Clear Cache".
4. Check Animate Plus app permissions. If any of these permissions required to use your device's features are disenabled, Animate Plus might not work.
5. Uninstall and reinstall Animate Plus. If nothing else has worked, completely uninstall Animate Plus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Animate Plus not working

2. Fix Animate Plus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Animate Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Animate Plus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Animate Plus may not be able to connect to the Internet when running in the background.