Published by HIG Studio on Oct 12, 2024

Report an issue with REAL Shuffle Player PRO.
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Why should I report an Issue with REAL Shuffle Player PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HIG Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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REAL Shuffle Player PRO Customer Insights

1. The different shuffle types meets pretty much everyones expectations on what "shuffle" should be like and the only problem i have experienced is the playlist being blank if i delete a song from my phone using the folder app (deleting and readding the folder as a playlist fixes this problem though)I've been using the pro version for about 4 to 5 months.

2. I tried other apps in the past but Real Shuffle Player Pro actually works at zero repeat while Shuffling my music....ease of use Love It...Thx for everything and keep up the good work.πŸ‘πŸ‘The idea is great.

3. Great appAlways updated , years later, still my favorite player!Does almost everything - would be perfect if you just added a Shuffle Albums mode!I play music from OneDrive the Microsoft cloud.

4. The cast button should be an intro to the cast options not a on-off button.Cancelling the cast button should be improved.The only thing left for making this app perfect would be to adjust volume playback to be equal for all tracks.

5. The recent updates are absolutely great....everything seems much better and smoother....really appreciate your efforts for making REAL Shuffle the best it can be...this App Rocks.

6. I really love this apps premise and want to support the developer to fine tune it into something even better to really catch everyones attention.

7. As a Youtube Music user I need acces to the autoplaylist "My Likes" which is not supported.

8. Refund please.Worked with youtube the first day only.

9. The randomization of the playback list is second to none.

10. The app kept crashing and stopping.

11. Google home could not control the app when casting to a device.

Steps to Troubleshoot & Fix REAL Shuffle Player PRO Issues

1. Fix REAL Shuffle Player PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart REAL Shuffle Player PRO: Restarting the app will resolve most errors.
  2. Update the REAL Shuffle Player PRO App. Here is how:
    1. On Android goto PlayStore » Search for "REAL Shuffle Player PRO" » Open REAL Shuffle Player PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for REAL Shuffle Player PRO » click "UPDATE".
  3. Clear REAL Shuffle Player PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from REAL Shuffle Player PRO servers.
    1. On Android, goto Settings » Apps » Select "REAL Shuffle Player PRO" » click Storage » click "Clear Cache".
  4. Check REAL Shuffle Player PRO app permissions. If any of these permissions required to use your device's features are disenabled, REAL Shuffle Player PRO might not work.
  5. Uninstall and reinstall REAL Shuffle Player PRO. If nothing else has worked, completely uninstall REAL Shuffle Player PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing REAL Shuffle Player PRO not working


2. Fix REAL Shuffle Player PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make REAL Shuffle Player PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to REAL Shuffle Player PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, REAL Shuffle Player PRO may not be able to connect to the Internet when running in the background.

Reported Issues