Published by Bruna Tecnologia e Inovação

Report an issue with FF TOOLS.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with FF TOOLS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bruna Tecnologia e Inovação to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FF TOOLS image 1 contact FF TOOLS image 2

FF TOOLS Customer Insights

Steps to Troubleshoot & Fix FF TOOLS Issues

1. Fix FF TOOLS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FF TOOLS: Restarting the app will resolve most errors.
  2. Update the FF TOOLS App. Here is how:
    1. On Android goto PlayStore » Search for "FF TOOLS" » Open FF TOOLS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FF TOOLS » click "UPDATE".
  3. Clear FF TOOLS app cache: Clearing cached data will force your app to retrieve the latest data directly from FF TOOLS servers.
    1. On Android, goto Settings » Apps » Select "FF TOOLS" » click Storage » click "Clear Cache".
  4. Check FF TOOLS app permissions. If any of these permissions required to use your device's features are disenabled, FF TOOLS might not work.
  5. Uninstall and reinstall FF TOOLS. If nothing else has worked, completely uninstall FF TOOLS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FF TOOLS not working


2. Fix FF TOOLS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FF TOOLS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FF TOOLS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FF TOOLS may not be able to connect to the Internet when running in the background.

Reported Issues