Published by Jean Marie's on Oct 11, 2024

Report an issue with Jean Marie's.
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Why should I report an Issue with Jean Marie's?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jean Marie's to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jean Marie's Customer Insights

1. Plus, the live videos help determine fit and styling.I love this app as much as I love the stores! Makes it so easy to see what's on sale, the new things coming out, and when their live videos start! ♥️♥️♥️The ladies that work there are fantastic , I love watching there lives.

2. Awesome clothing shopping app! I love Jean Marie's and the app is so helpful to browse new arrivals and check out deals which I would have missed otherwise.

3. I love sgopping at Jean Marie'sJean Marie's is my favorite store in town, very friendly, all sizes.

4. They explain everything so good.

Steps to Troubleshoot & Fix Jean Marie's Issues

1. Fix Jean Marie's Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jean Marie's: Restarting the app will resolve most errors.
  2. Update the Jean Marie's App. Here is how:
    1. On Android goto PlayStore » Search for "Jean Marie's" » Open Jean Marie's » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jean Marie's » click "UPDATE".
  3. Clear Jean Marie's app cache: Clearing cached data will force your app to retrieve the latest data directly from Jean Marie's servers.
    1. On Android, goto Settings » Apps » Select "Jean Marie's" » click Storage » click "Clear Cache".
  4. Check Jean Marie's app permissions. If any of these permissions required to use your device's features are disenabled, Jean Marie's might not work.
  5. Uninstall and reinstall Jean Marie's. If nothing else has worked, completely uninstall Jean Marie's then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jean Marie's not working


2. Fix Jean Marie's Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jean Marie's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jean Marie's not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jean Marie's may not be able to connect to the Internet when running in the background.

Reported Issues