Contact Mason + Grace Customer Service

Why should I report an Issue with Mason + Grace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CommentSold Apps XX to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app is amazing! It's simple to use and my favorite thing is when you are late joining a live video, you can click the shop button at the bottom and it'll show all of the items that you have missed and you can add them to your cart with just a few clicks😍 It's much easier to keep track of all of your orders as well instead of going back through all of the messages! I would definitely recommend using the app💖Love all their products! Great quality,fast shipping,& awesome options.I'm very disappointed in their service.

2. So easy to navigate, options shown and payments options are all simple and easy to follow directionsGreat app, shipping is fast!Always nice and professional, n fast very good qualityI love this boutique! Great live sales and excellent prices.Love this app!! Great fast way to shop some really great dealsI downloaded and installed by APK from APKfun.

3. Each tshirt listing says to choose brand for basic tees, or can upgrade to a bella tee.

4. I ordered 2 tees, chose a listed brands for each & chose sizing based on brand.

5. I explained if i cant get the brand i chose, 1 tee needed to be a size up.

6. Now, 1 tee does not fit since I did not get brand i chose and they did not size up & can't be returnedEasy peasy.

7. I was told they can't guarantee brand when i sent an email, even though it specifically says to choose your brand.

8. But it's very good shopping app.

1. Fix Mason + Grace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mason + Grace: Restarting the app will resolve most errors.
2. Update the Mason + Grace App. Here is how:
   1. On Android goto PlayStore » Search for "Mason + Grace" » Open Mason + Grace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mason + Grace » click "UPDATE".
3. Clear Mason + Grace app cache: Clearing cached data will force your app to retrieve the latest data directly from Mason + Grace servers.
   1. On Android, goto Settings » Apps » Select "Mason + Grace" » click Storage » click "Clear Cache".
4. Check Mason + Grace app permissions. If any of these permissions required to use your device's features are disenabled, Mason + Grace might not work.
5. Uninstall and reinstall Mason + Grace. If nothing else has worked, completely uninstall Mason + Grace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mason + Grace not working

2. Fix Mason + Grace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mason + Grace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mason + Grace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mason + Grace may not be able to connect to the Internet when running in the background.