Contact Salt Lake City Public Library Customer Service

Why should I report an Issue with Salt Lake City Public Library?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Salt Lake City Public Library to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The City Library's app helps you browse the catalog, access items in the Digital Library, discover great new books, connect with The City Library's social media accounts, and have a digital version of your Library Card always available when it's time to check out.

1. I have tried uninstalling it and then installing it again and it still won't work on my phone.Very helpful, kind,caring , professional and wanted to helpNot terrible, but, and maybe I'm the only one who wants this, I would love to have a way to keep a list of books I'd like to read but I'm not ready to check out yet.

2. It happens all the time it's really annoying.Ever since the upgrade I cannot access the digital portion of the library and I cannot open an ebook on my phone.

3. I can still check out ebooks when I look up a specific title but I cannot open it to read the book on my phone.

4. The app usually closes as it's still loading.I received a bill for to pay for 2 DVDs and yet every time I go to return the DVDs I have there is no one to return DVDs to.

5. I am trying, let me know where to take them to and I will do so? Thank you.Amazing depth of digital resources!!Its a nice place as long as they don't discriminate toward disabled like.

6. It also does this thing where it says you aren't connected to the internet so you have to turn your wifi off and on again for it to sort of work again.

7. It was working fine from my phone before the upgrade.

8. i love it.It keeps closing midway when you try to hold a boom.

9. Other than that, it's a great app and something I use at least weekly.very easy to make holds and look for items.

10. I can only access the content from the computer or tablet.

11. Kind of like Libby's "wishlist".

1. Fix Salt Lake City Public Library Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Salt Lake City Public Library: Restarting the app will resolve most errors.
2. Update the Salt Lake City Public Library App. Here is how:
   1. On Android goto PlayStore » Search for "Salt Lake City Public Library" » Open Salt Lake City Public Library » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Salt Lake City Public Library » click "UPDATE".
3. Clear Salt Lake City Public Library app cache: Clearing cached data will force your app to retrieve the latest data directly from Salt Lake City Public Library servers.
   1. On Android, goto Settings » Apps » Select "Salt Lake City Public Library" » click Storage » click "Clear Cache".
4. Check Salt Lake City Public Library app permissions. If any of these permissions required to use your device's features are disenabled, Salt Lake City Public Library might not work.
5. Uninstall and reinstall Salt Lake City Public Library. If nothing else has worked, completely uninstall Salt Lake City Public Library then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Salt Lake City Public Library not working

2. Fix Salt Lake City Public Library Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Salt Lake City Public Library be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Salt Lake City Public Library not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Salt Lake City Public Library may not be able to connect to the Internet when running in the background.