Contact ASTRNT Q&A Customer Service

Why should I report an Issue with ASTRNT Q&A?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Astronaut Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example i wasnt sure Horizontal or vertical phone placement fitted , as both cases flipped my videoThis is a very good way for shortlisted candidates to showcase your attributes to progress in the recruitment process.

2. I was quite nervous, and I'm an outgoing lady, but it was a great tool to gain more confidence using this type of communication platform.When I was recording video with astronaut, it became dark(very dark and not sensitive to light), even my lamp was very bright.

3. after deleting some apps in my phone (even though my phone still has enough storage left) It turned back to normal.The app crashes at the important times! In my case, it crashed in the middle of recording session.

4. good job and keep up the good work! for other candidates, please read the instruction carefully, and you only got 3 chances to practicing before you start, good luck for the others!Excellent mic abilities , but i am not sure if the video support is good.

5. The apps is good for the interview session, give a sharp and fix times that have been organised from company.

6. Initially I was so nervous, however with the practice session it allows one to become more relaxed.first time using this app, and surprised.

7. Dev, please fix the bugs ASAP.Dear developers, This is my 1st time using the app as a company held an internship selection test using it.

8. But when i was recording with phone camera application, it was normal and bright.

9. 😢It's a great apps for test and interview section.

10. The second crash happened when I answer the last question in MC section.

11. It crashes and I lost valuable chance to answer the last question.

1. Fix ASTRNT Q&A Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ASTRNT Q&A: Restarting the app will resolve most errors.
2. Update the ASTRNT Q&A App. Here is how:
   1. On Android goto PlayStore » Search for "ASTRNT Q&A" » Open ASTRNT Q&A » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ASTRNT Q&A » click "UPDATE".
3. Clear ASTRNT Q&A app cache: Clearing cached data will force your app to retrieve the latest data directly from ASTRNT Q&A servers.
   1. On Android, goto Settings » Apps » Select "ASTRNT Q&A" » click Storage » click "Clear Cache".
4. Check ASTRNT Q&A app permissions. If any of these permissions required to use your device's features are disenabled, ASTRNT Q&A might not work.
5. Uninstall and reinstall ASTRNT Q&A. If nothing else has worked, completely uninstall ASTRNT Q&A then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ASTRNT Q&A not working

2. Fix ASTRNT Q&A Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ASTRNT Q&A be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ASTRNT Q&A not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ASTRNT Q&A may not be able to connect to the Internet when running in the background.