Published by Sodimac S.A. on Dec 18, 2024

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Why should I report an Issue with Sodimac: Hogar y Construcción?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sodimac S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Sodimac: Hogar y Construcción

1. Simplemente utiliza la cámara de tu dispositivo para escanear los códigos de barras de los productos en la tiendas Homecenter y obtén información detallada al instante.

2. Simplemente ingresa las dimensiones de tu espacio y selecciona entre nuestra amplia gama de opciones y se generará automáticamente una estimación detallada, incluyendo los materiales necesarios y los costos asociados.

3. Ya sea que estés buscando la tienda más cercana o quieras descubrir nuevas ubicaciones en Argentina, Brasil, Chile, México y Perú, el App Sodimac te proporcionará la información que necesitas.

4. Encuentra una gran variedad de productos, materiales de construcción y asesoría para hacer realidad tus sueños y proyectos de hogar.

5. Olvídate de las largas colas en la caja; con nuestra aplicación, puedes realizar pagos directamente desde tu teléfono. ¿Eres un Maestro o profesional de la construcción?

6. Obtén información detallada sobre la ubicación de cada tienda, horarios de apertura, eventos especiales y promociones exclusivas.

7. Esta característica no solo te brinda descripciones detalladas, sino que también te permite agregar artículos a tu carrito de compras de manera rápida y fácil.

8. Nuestra aplicación te facilita la estimación eficiente de proyectos de pisos y pinturas.

9. Descarga nuestra App Sodimac y vive una completa experiencia online y en tiendas.

10. En nuestras tiendas podrás escanear los productos y pagarlos en caja.

11. Conoce de manera rápida la ubicación exacta de tus productos.

Sodimac Customer Insights

1. Great waste of my timeWhen I select my shipping address it fails to continue to pay method with no reason at all.Products are not send on time.

2. 👍🏻The coupons don't work... I received an email welcoming for regustering in CMR and there we're a few coupons with 10% and 20% off Nones of the didn't work, neither in the fallabella app, nor in the sodimac app.

3. Terrible experience with this company and this app.What good is this if you live in Colombia, the company says Colombia but the app is not available to Colombia.

4. The app uses location services in the background at odd hours, like at 4 AM when I'm not even using itExists only as point of sale.

5. No email to record replies.Easy and secure to use in Chile.

6. Would only suggest in attaching the datasheets of equipment, to complement better the written specifications.

7. Refunds take longer (months in my case) the app is slow and not updated with what they have in store.

8. No way to contact regarding order status issues, refunds.

9. No problems with delivery, arrives on the day you select.

10. Have made a few buys without any problems with the App.

11. Chatbot is terrible.

Steps to Troubleshoot & Fix Sodimac Issues

1. Fix Sodimac Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sodimac: Restarting the app will resolve most errors.
  2. Update the Sodimac App. Here is how:
    1. On Android goto PlayStore » Search for "Sodimac" » Open Sodimac: Hogar y Construcción » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sodimac » click "UPDATE".
  3. Clear Sodimac: Hogar y Construcción app cache: Clearing cached data will force your app to retrieve the latest data directly from Sodimac servers.
    1. On Android, goto Settings » Apps » Select "Sodimac: Hogar y Construcción" » click Storage » click "Clear Cache".
  4. Check Sodimac app permissions. If any of these permissions required to use your device's features are disenabled, Sodimac might not work.
  5. Uninstall and reinstall Sodimac. If nothing else has worked, completely uninstall Sodimac then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sodimac not working


2. Fix Sodimac Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sodimac be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sodimac not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sodimac may not be able to connect to the Internet when running in the background.

Reported Issues