Contact Fonts BCN Customer Service

Why should I report an Issue with Fonts BCN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ajuntament de Barcelona to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Fonts Bcn application gives you access to information on Barcelona's fountains, for finding out the nearest fountains to you and how to reach them, consulting the map and obtaining basic information on all the city's drinking fountains.

2. You'll also be able to consult information on the artistry, history and curiosities behind the fountains that are highly valued as works of art or outstanding icons from Barcelona's urban furniture.

3. Essential for discovering the wide range of Barcelona's public drinking fountains.

4. You will also be able to listen to the fountains' music in real time as they “dance” their choreography.

1. They are around 100 meters away.Asking fir internet connection but have internet connection, the app doesn't workr/hydrohomiesUna aplicació molt útil!Muy buena puede mejora con más información de los otros áreas cercanas como BadalonaProblema anterior que demanava permís per accedir a les fotos del mòbil resolt.

2. To enjoy all the features of this app, switch on your internet connection." Is this how Barcelona's taxpayers money is being wasted?The fountains are never where they are indicated on the map and there is no option to report this to fix it.

3. Aplicació pràctica i essencial.una app para saber donde hay fuentes, que no sabe donde estan las fuentesMillor app de fonts de la història.

4. This is the error ot shows: "No internet connection.

5. Mh salvat.Encara no s'ha solucionat el problema de la conexió a internet.

6. Good, fast, reliable and expesnive font.

7. Doesn't work.

8. Also, some of the fountains aren't where they are on the map.

9. I have a Galaxy Note 10+.

1. Fix Fonts BCN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fonts BCN: Restarting the app will resolve most errors.
2. Update the Fonts BCN App. Here is how:
   1. On Android goto PlayStore » Search for "Fonts BCN" » Open Fonts BCN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fonts BCN » click "UPDATE".
3. Clear Fonts BCN app cache: Clearing cached data will force your app to retrieve the latest data directly from Fonts BCN servers.
   1. On Android, goto Settings » Apps » Select "Fonts BCN" » click Storage » click "Clear Cache".
4. Check Fonts BCN app permissions. If any of these permissions required to use your device's features are disenabled, Fonts BCN might not work.
5. Uninstall and reinstall Fonts BCN. If nothing else has worked, completely uninstall Fonts BCN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fonts BCN not working

2. Fix Fonts BCN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fonts BCN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fonts BCN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fonts BCN may not be able to connect to the Internet when running in the background.