Published by Governo do Brasil

contact Meu CadÚnico Chat with our AI-based Meu CadÚnico Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Meu CadÚnico?



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Why chat with our AI Meu CadÚnico Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Meu CadÚnico.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Não funciona o app.pessimo, nem funciona, fica tudo em branco.Não entra: "Ocorreu um erro ao logar"Não abre em nenhum celular .

2. It's app not workingIt does not workDoes not workDoesn't workDoesn't workErro no login.Erro no login.

3. Por favor consertem .

Steps to Troubleshoot & Fix Meu CadÚnico Issues

1. Fix Meu CadÚnico Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Meu CadÚnico: Restarting the app will resolve most errors.
  2. Update the Meu CadÚnico App. Here is how:
    1. On Android goto PlayStore » Search for "Meu CadÚnico" » Open Meu CadÚnico » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meu CadÚnico » click "UPDATE".
  3. Clear Meu CadÚnico app cache: Clearing cached data will force your app to retrieve the latest data directly from Meu CadÚnico servers.
    1. On Android, goto Settings » Apps » Select "Meu CadÚnico" » click Storage » click "Clear Cache".
  4. Check Meu CadÚnico app permissions. If any of these permissions required to use your device's features are disenabled, Meu CadÚnico might not work.
  5. Uninstall and reinstall Meu CadÚnico. If nothing else has worked, completely uninstall Meu CadÚnico then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Meu CadÚnico not working


2. Fix Meu CadÚnico Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Meu CadÚnico be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Meu CadÚnico not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Meu CadÚnico may not be able to connect to the Internet when running in the background.

Reported Issues

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