Published by Grupo JBFM

Report an issue with Rio.FM.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Rio.FM?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo JBFM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Rio.FM Customer Insights

1. Os comercias não me incomodam, o que incomoda é o fato de ter que dar play toda hora.

2. Cai toda hora, então tenho que abrir o app pra dar play.

3. Quando recebo uma ligação, não volta automático com o fim da ligação, antes voltava.

4. Frustrante ter que ficar apertando toda hora.

5. Já passei por algumas atualizações e mudanças no app, porém essa, na minha opinião, é a pior.

6. Impossível ouvir uma hora sem parar.

7. Sem dizer que qualquer notificação que receba, para de tocar.

8. Eu ouço a Rio FM a mais de 1 ano.

Steps to Troubleshoot & Fix Rio.FM Issues

1. Fix Rio.FM Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rio.FM: Restarting the app will resolve most errors.
  2. Update the Rio.FM App. Here is how:
    1. On Android goto PlayStore » Search for "Rio.FM" » Open Rio.FM » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rio.FM » click "UPDATE".
  3. Clear Rio.FM app cache: Clearing cached data will force your app to retrieve the latest data directly from Rio.FM servers.
    1. On Android, goto Settings » Apps » Select "Rio.FM" » click Storage » click "Clear Cache".
  4. Check Rio.FM app permissions. If any of these permissions required to use your device's features are disenabled, Rio.FM might not work.
  5. Uninstall and reinstall Rio.FM. If nothing else has worked, completely uninstall Rio.FM then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rio.FM not working


2. Fix Rio.FM Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rio.FM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rio.FM not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rio.FM may not be able to connect to the Internet when running in the background.

Reported Issues