Contact Studio Brussel Customer Service

Why should I report an Issue with Studio Brussel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VRT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Zo kan je snel, betrouwbaar, eenvoudig en in hoge kwaliteit jouw favoriete Studio Brussel-programma’s beluisteren, waar en wanneer je maar wil.

2. Je kan niet alleen naar Studio Brussel, maar ook naar alle andere VRT-zenders luisteren via deze app.

3. Via de playlistfunctie vind je snel de naam van een artiest of nummer terug uit de playlist van Studio Brussel.

4. Via de app kan je snel en gemakkelijk reageren op jouw favoriete radioprogramma en sta je rechtstreeks in contact met de studio.

5. Met deze applicatie voor smartphone heb je Studio Brussel altijd op zak.

6. Naast Radio 1, radio2, Klara en MNM, kan je genieten van non-stop klassieke muziek op Klara Continuo, en non-stop hitmuziek op MNM Hits en Ketnet Hits.

7. Via Chromecast kan je bovendien alles streamen naar jouw eigen televisie of speakers.

8. Dit alles in een herkenbare Studio Brussel-omgeving, met visuals van de songs en de presentatoren.

9. Vanuit de app kan je de muziek die je leuk vindt delen met je vrienden via sociale media.

10. Via VRT Nieuws krijg je de belangrijkste nieuwsbulletins en de krantencommentaren apart aangeboden.

11. Voor onze podcasts kan je voortaan terecht in onze VRT MAX app.

1. I really don't want to get a notification every time someone is in the studio or some tickets can be won.Stubru is an excellent radio station, but their recent app change just makes it so slow and cumbersome to hit the play button.

2. Casting to Chromecast and Nest Hub barely ever works.Doesn't start playing on start, closing the app doesn't stop playing.

3. The way to switch to the new streams (bruut) feels very unpolished... The app switches to the standard stream even if you just want to see the playlist.The recent update with new interface is horrible.

4. It's about radio - so streamline the play button position and speed of reaction and the rest is secondary.The notifications are annoying.

5. Often pushing the button to start playing is unresponsive and the app also stops playing randomly a lot.

6. It's the same with the radio1, radio2 app all off them almost had no streaming issue before but now it is interrupted dozens of time a day and getting it to work again is a big challenge.

7. Contrary to what's being said in other reviews, Chromecast seems to work just fine (for audio, not video).

8. I Don't have this problem with Spotify.New app has frequent problems, I can't access livestream anymore currently, but can access the other streams.

9. Now though I can't open either app as it says "something went wrong, try again later" Well, later didn't fix the problem.No option to play automatically when they app is opened.

10. Layout is messy Sorry, bring the old app back pleaseGreat music, but looses connection with Bluetooth headphones after 5 minutes.

11. Very laggy - takes several seconds to start streaming.

1. Fix Studio Brussel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Studio Brussel: Restarting the app will resolve most errors.
2. Update the Studio Brussel App. Here is how:
   1. On Android goto PlayStore » Search for "Studio Brussel" » Open Studio Brussel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Studio Brussel » click "UPDATE".
3. Clear Studio Brussel app cache: Clearing cached data will force your app to retrieve the latest data directly from Studio Brussel servers.
   1. On Android, goto Settings » Apps » Select "Studio Brussel" » click Storage » click "Clear Cache".
4. Check Studio Brussel app permissions. If any of these permissions required to use your device's features are disenabled, Studio Brussel might not work.
5. Uninstall and reinstall Studio Brussel. If nothing else has worked, completely uninstall Studio Brussel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Studio Brussel not working

2. Fix Studio Brussel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Studio Brussel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Studio Brussel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Studio Brussel may not be able to connect to the Internet when running in the background.