Contact Airtasker Customer Service

Why should I report an Issue with Airtasker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Airtasker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When a task is done it gets rated and reviewed - so you can find out about the quality of a Tasker’s work and how reliable they are before you accept an offer.

2. So when you post a task you need done, there’s a good chance there’ll be someone round the corner eager to help!

3. Payment for the task gets sorted out when an offer is accepted and held securely until the task is done.

4. Simply let people know what you need done by posting a task, then pick the offer that works best for you!

5. Insurance is there to ease any worries – making sure the Tasker has liability insurance while performing most task activities*.

6. So both Posters and Taskers can be confident that payment is ready and the task can get done without hesitation!.

7. Plus you decide what is a fair price for the task - you’re in control!!

8. Take the burden off and find the help you need on Airtasker.

9. Sort out the details while we hold the payment securely for you, then once it’s done you can release it to the Tasker.

10. Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do.

11. We’ve got over 2 million people across Australia & the UK ready and willing to help out.

1. I have no idea when I actually have a new booking request now.I could say that the Airtasker platform is one of the best platforms, very well organized and the most important thing is that I can communicate with clients and understand exactly the purpose of the task.

2. More poster oriented, so if you post a job you may have a lot of offers and a good choice of qualified people to choose from, depending on the task.

3. If the % deducted wasn't so big, it'd be okay but it's literally an ad app in which they make profit too.Experience is pretty buggy, the app has an issue that causes my data provider to refuse to direct traffic to it (no secure connection apparently) so I'm only able to access my jobs on WiFi which more or less renders the app useless on the go.

4. People replied then when I tried to narrow down a time to book them in I either got no response, or one person withdrew their offer.

5. People contact outside of the app and offer cheaper service.It's an ok app but couldn't find anyone to do my very simple task of helping with some packing.

6. Overall I like this app.As a small garden business owner, Airtasker has been a great place to go to find work when needed.

7. Clicking notifications for new job takes me to last viewed task!? App and website is a little janky in terms of: Navigating between pages isn't that intuitive, Comments don't auto refresh.

8. With respect Mihaela B 😘🙌❤️This app is good for finding people and firms with specific skill sets.

9. So, technically (majority of the time it's like a decent offer by the poster) the person receiving it won't get that full amount especially when they've done 100% of the work/time.

10. Only catch is Airtasker charges the poster a fee and the assigned tasker a percentage/cut from the offered price.

11. What a joke!Great for side hussles if you have the time and skills to spare, you can earn yourself extra cash.

1. Fix Airtasker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Airtasker: Restarting the app will resolve most errors.
2. Update the Airtasker App. Here is how:
   1. On Android goto PlayStore » Search for "Airtasker" » Open Airtasker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Airtasker » click "UPDATE".
3. Clear Airtasker app cache: Clearing cached data will force your app to retrieve the latest data directly from Airtasker servers.
   1. On Android, goto Settings » Apps » Select "Airtasker" » click Storage » click "Clear Cache".
4. Check Airtasker app permissions. If any of these permissions required to use your device's features are disenabled, Airtasker might not work.
5. Uninstall and reinstall Airtasker. If nothing else has worked, completely uninstall Airtasker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Airtasker not working

2. Fix Airtasker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Airtasker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Airtasker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Airtasker may not be able to connect to the Internet when running in the background.