Published by Tourismusverband Linz on Mar 17, 2025

contact Visit Linz Chat with our AI-based Visit Linz Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Visit Linz?



characters left:

Why chat with our AI Visit Linz Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Visit Linz.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Visit Linz image 1   contact Visit Linz image 2


What users are saying

1. Can't use it, when we load it on our android phones, it "disappears"!? Did we just waste money on this crAPP?As soon as you log in to the app it's crashing and impossible to useCrashes every time I try to open the appApp crashes after logging in.

2. crashes on both our phones 100% of the time.

Steps to Troubleshoot & Fix Visit Linz Issues

1. Fix Visit Linz Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visit Linz: Restarting the app will resolve most errors.
  2. Update the Visit Linz App. Here is how:
    1. On Android goto PlayStore » Search for "Visit Linz" » Open Visit Linz » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visit Linz » click "UPDATE".
  3. Clear Visit Linz app cache: Clearing cached data will force your app to retrieve the latest data directly from Visit Linz servers.
    1. On Android, goto Settings » Apps » Select "Visit Linz" » click Storage » click "Clear Cache".
  4. Check Visit Linz app permissions. If any of these permissions required to use your device's features are disenabled, Visit Linz might not work.
  5. Uninstall and reinstall Visit Linz. If nothing else has worked, completely uninstall Visit Linz then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visit Linz not working


2. Fix Visit Linz Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visit Linz be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visit Linz not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visit Linz may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!