Contact Astrological Charts Customer Service

Why should I report an Issue with Astrological Charts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of rs-astro-dev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The program calculates exact dates of triggering aspects, periods of aspects by orb, moments of sign changes, lunar phases, eclipses, void of course Moon, midpoints and planetary hours in menu of main page.

2. Astrological Charts is a professional astrological program for Android, which reports 12 types of astrological charts, contains, besides planets, 20 asteroids and 24 fictitious points, including trans-Neptunian, and several lots.

3. There is a choice of 12 house systems, 22 types of aspect with customizable orbs and database of about 100000 places with specified time zones, so the difference with GMT is determined automatically, besides, you can add new place.

4. There are Tropical and Sidereal zodiac in program.

5. There are interpretations of natal planets in zodiac signs, in houses and in retrograde state, transit planets in natal houses, natal aspects, from transit to natal aspects, synastry aspects, natal Ascendent and houses in signs in app.

1. what is the quickest way I can replace all the exiting chart interpretations text and add my interpretations into it instead please?I purchased this app in 2016 December and now it's saying that I didn't and need to repurchase... I love this app and use it every single day! How do I manage to get it back without paying for it again ??? PS... nevermind... All of a sudden it let me download again without paying! Thank you for your app!! I give it 5 stars!!!Love this app! It has more personalization options than Solar Fire (Astro Gold) in Android format.

2. If U know 1 let me know.I give 5 stars for having a good working astrology program for the Android Smartphone! I do wish that you had a manual so I didn't have to look around and explore as much as I have to...If you take time to look around and explore, you will find many features that you will like to help you do all kind of charts.

3. My only comment to add for improvement is that I would love to see an option to layer transits on the progressed chart or progressions on natal+transit, then it would make all other apps obsolete.

4. Options for selecting out-of-sign orbs, locking wheel at 0° Aries, personalizing aspect orbs & charting applying vs separating aspects are included.

5. Any kind of comparative chart, e.g. Natal vs Transits, is messy to look at as both points sets and their aspects are drawn together inside the chart.

6. Responses by developer to questions are typically prompt & informative.In transit chart it would have been better if transit planet would have been shown out of circle.

7. Even with setting options wish degree numbers were larger & located along with larger planetary glyphs on the same page instead of charted with smaller glyphs.

8. Fantastic app friends! Thank you ♡This has enough to get one started in serious study of Astrology because of its calculation power.

9. I am a writer and like the ability to add my own interpretation text and make natal charts for clients with my words.

10. It may become easy to doffenriate between transit and natal planets.Fantastic, very informative app.

11. I am looking for a good app where I can calculate and save the charts of my friends and family.

1. Fix Astrological Charts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Astrological Charts: Restarting the app will resolve most errors.
2. Update the Astrological Charts App. Here is how:
   1. On Android goto PlayStore » Search for "Astrological Charts" » Open Astrological Charts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Astrological Charts » click "UPDATE".
3. Clear Astrological Charts app cache: Clearing cached data will force your app to retrieve the latest data directly from Astrological Charts servers.
   1. On Android, goto Settings » Apps » Select "Astrological Charts" » click Storage » click "Clear Cache".
4. Check Astrological Charts app permissions. If any of these permissions required to use your device's features are disenabled, Astrological Charts might not work.
5. Uninstall and reinstall Astrological Charts. If nothing else has worked, completely uninstall Astrological Charts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Astrological Charts not working

2. Fix Astrological Charts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Astrological Charts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Astrological Charts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Astrological Charts may not be able to connect to the Internet when running in the background.