Published by InShot Inc. on Nov 22, 2024

contact App Lock - Lock Apps, Password Chat with our AI-based App Lock Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with App Lock?



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Why chat with our AI App Lock Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of App Lock.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. This one I found and liking it, I have a paid version and its been good without any annoyance that comes with the other apps.Very annoying... whenever I watch any video or reel it suddenly locks the screen...then when I unlock the screen, I lose the video.. it's very very disturbing..most of the times it takes double attempts to unlock the screen despite putting the right password... I don't like this.

2. The previous app I was using, had a feature that allowed a chosen amount of time (I used 2 minutes) where I could switch between apps without having to unlock them each time, as long as it was within the time allotment.

3. The only thing I'd suggest is the ability to unlock all apps at once just by unlocking any locked app so I don't have to re-enter the pin/password for each app separately while screen is still on.

4. Unlike other apps I've had to activate every time I turn on my phone.

5. There's no back door way into your personal apps.I just downloaded it, but so far it has an easy to use and understand interface and walls you through step by step to set up the minimal security you want.

6. It seems like the app creates a cover screen but doesn't block all content from the locked app from being seen.This is a great app, except for a couple of things.

7. Other than that, it works great! It works all the time, every time, including pop up messages, and notifications.

8. I submitted my feedback two times via the app, no response so far.When it works, it's one of the better protection apps on the Play Store.

9. It causes some issues with some apps like distorting the graphics, and the app itself should be hidden or able to change it's icon and name.

10. As a side, InShot makes awesome apps, I'm using several of them and they're all quality software.

11. The only requests I have is I would like to be able to choose which apps I want to relock instantly and which ones I don't.

Steps to Troubleshoot & Fix App Lock Issues

1. Fix App Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart App Lock: Restarting the app will resolve most errors.
  2. Update the App Lock App. Here is how:
    1. On Android goto PlayStore » Search for "App Lock" » Open App Lock - Lock Apps, Password » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for App Lock » click "UPDATE".
  3. Clear App Lock - Lock Apps, Password app cache: Clearing cached data will force your app to retrieve the latest data directly from App Lock servers.
    1. On Android, goto Settings » Apps » Select "App Lock - Lock Apps, Password" » click Storage » click "Clear Cache".
  4. Check App Lock app permissions. If any of these permissions required to use your device's features are disenabled, App Lock might not work.
  5. Uninstall and reinstall App Lock. If nothing else has worked, completely uninstall App Lock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing App Lock not working


2. Fix App Lock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make App Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to App Lock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, App Lock may not be able to connect to the Internet when running in the background.

Reported Issues

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