Published by Epione BVBA on Jul 1, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data Helpilepsy collects from your device

  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. prevent device from sleeping
  9. Google Play license check
  10. receive data from Internet


1. Delete Helpilepsy Account through Email

There are 2 methods to get your data (and account) deleted by Helpilepsy:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Helpilepsy account remove Helpilepsy account


Now you understand what the Law says, Send your Request directly to Helpilepsy using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Helpilepsy to delete your account/data:


  1. To delete your Helpilepsy account, contact Helpilepsy via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Helpilepsy of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to support@redacted... Login to see email.



2. How to Delete Helpilepsy on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Helpilepsy".


3. Delete Helpilepsy on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Helpilepsy" and Click "Uninstall".



12 details about Helpilepsy app

how to delete Helpilepsy delete Helpilepsy guide

1. The dashboard captures your epilepsy history based on your input in the Helpilepsy app, which gives you and your healthcare professional more time to talk about personal questions and future actions.

2. Helpilepsy is an application, part of the Neuroventis Platform, which is a CE-marked medical device and also consists of the Neuroventis Dashboard for healthcare professionals.

3. Helpilepsy is your personal assistant for tracking your epilepsy with a complete and user-friendly diary, personal reports and articles.

4. Over 200 healthcare professionals use Helpilepsy during their consultations, using an online dashboard to better help you.

5. If you own a seizure detection device, like the NightWatch, you can link it to Helpilepsy and all your epilepsy activity is automatically logged into the app.

6. By sharing the data between the app and your healthcare professionals, your appointments are suited to your needs, based on your data.

7. This will help you learn, better prepare and enable you to ask your questions during consultations with your healthcare professional.

8. Keep track of your seizures, analyse trends and possible impact of treatments on your epilepsy.

9. We follow several guidelines and standards to protect your personal data carefully and are fully GDPR compliant.

10. Thanks to the notifications, Helpilepsy helps you to improve your medication adherence.

11. You remain owner of your data and we use the best standards in encrypted communication protocols, so that your data is always safely handled.

Liked Helpilepsy? you may also like other Medical apps like Abridge for Patients; K Health | 24/7 Virtual Care; eTreat Acne - Personalized ski; T Donor;

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