Published by Dexcom on Aug 12, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


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Data Dexcom Follow collects from your device

  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. read phone status and identity
  7. view network connections
  8. connect and disconnect from Wi-Fi
  9. full network access
  10. run at startup
  11. prevent device from sleeping
  12. receive data from Internet


1. Delete Dexcom Follow Account through Email

There are 2 methods to get your data (and account) deleted by Dexcom Follow:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete Dexcom Follow account remove Dexcom Follow account


Now you understand what the Law says, Send your Request directly to Dexcom Follow using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get Dexcom Follow to delete your account/data:


  1. To delete your Dexcom Follow account, contact Dexcom Follow via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify Dexcom Follow of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to appsupport@redacted... Login to see email.



2. How to Delete Dexcom Follow on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete Dexcom Follow".


3. Delete Dexcom Follow on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "Dexcom Follow" and Click "Uninstall".



12 details about Dexcom Follow app

how to delete Dexcom Follow delete Dexcom Follow guide

1. Through secure wireless connections, Dexcom Follow allows you to view and follow the glucose levels, trends and data of your loved ones.

2. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

3. Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

4. Dexcom Follow is the perfect companion to your loved one’s Dexcom CGM, connecting you to those nearest and dearest to you, even when they’re far away.

5. Whether you have a child who is in college, an elderly parent who lives in another state, or a spouse who is going on a business trip, Dexcom Follow is there to keep you connected and informed.

6. Dexcom is required to follow up with customers regarding product-related complaints.

7. The Dexcom Follow app is part of the Dexcom SHARE® system.

8. • Receive glucose information from up to 10 different Sharers – children, friends, or other loved ones.

9. Use this app if your loved one is sharing data from their Dexcom CGM app.

10. This app store should not be used as your first point of contact to resolve technical or customer services issues.

11. • Monitor your loved one’s glucose activity at school or across the country.

Liked Dexcom Follow? you may also like other Medical apps like FollowMyHealth®; Dexcom G5 Mobile Simulator; Dexcom G5 Mobile; Dexcom G6;

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