Published by MED-EL on Jan 17, 2024

Table of Contents:

  1. Delete via Email
  2. Delete on iphone
  3. Delete on android


Reading time: 47 seconds



Data AudioKey 2 collects from your device

  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. full network access
  12. allow Bluetooth pairing by Application


1. Delete AudioKey 2 Account through Email

There are 2 methods to get your data (and account) deleted by AudioKey 2:

  1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.

  2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

delete AudioKey 2 account remove AudioKey 2 account


Now you understand what the Law says, Send your Request directly to AudioKey 2 using the form below:




Email Support directly



Chat with our AppContacter AI Support


Alternatively, you can follow these steps below to get AudioKey 2 to delete your account/data:


  1. To delete your AudioKey 2 account, contact AudioKey 2 via email and provide the reasons for your request.
  2. Mention the law under which you make your request (GDPR or CCPA).
  3. Notify AudioKey 2 of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  4. Send the email to marketing@redacted... Login to see email.



2. How to Delete AudioKey 2 on Iphone

  1. On iphone, Goto "Settings "
  2. Click on "General" » "Iphone Storage".
  3. Select the app, and click "Delete AudioKey 2".


3. Delete AudioKey 2 on Android phone

  1. Go to your Android phone Settings.
  2. Click on "Apps & Games".
  3. Select "AudioKey 2" and Click "Uninstall".



6 details about AudioKey 2 app

how to delete AudioKey 2 delete AudioKey 2 guide

1. AudioKey 2 also lets you check the usage statistics of the connected audio processors and quickly access helpful support material from MED-EL.

2. The AudioKey 2 mobile app from MED-EL can be used as a remote control for supported MED-EL audio processors which are SONNET (EAS), SONNET 2 (EAS), and RONDO 3.

3. Additionally, AudioKey 2 lets you customize personal settings, such as the names of programs on the audio processors.

4. You can use the Find My Processor functionality to help locate lost or misplaced audio processors.

5. AudioKey 2 can be used by caregivers to support other users, such as young children.

Liked AudioKey 2? you may also like other Medical apps like Nar'aakom; Juggluco; Modivcare; Cleveland Clinic Abu Dhabi; COVID19 - DXB Smart App;

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