how to delete TrialMax App account

How to Delete TrialMax App Completely

Published by Signant Health | Updated: Oct 20, 2022

Learn how to delete your TrialMax App account, your personal data and also delete the TrialMax App app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with TrialMax App completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

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1. Delete TrialMax App Account through Email

There are 2 methods to get your data (and account) deleted by TrialMax App. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting TrialMax App via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with TrialMax App.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify TrialMax App of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your TrialMax App account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting TrialMax App's App from your Phone

There are many reasons you may want to get rid of TrialMax App on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete TrialMax App from an iPhone or Android device:

a. How to Delete TrialMax App app from your Iphone

If you want to delete TrialMax App from your iphone, here’s what you should do:

  1. From your home screen, tap the TrialMax App icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on TrialMax App.
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the TrialMax App app you want to delete.
  4. Select "Delete TrialMax App" on the next screen and confirm delete.

b. How to delete TrialMax App from your Android phone

To delete TrialMax App from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on TrialMax App.
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the TrialMax App app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the TrialMax App app you want to delete.
  4. Click "Uninstall".

TrialMax App Software Details

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1. TrialMax gives patients access to study specific questionnaires making it easy for the patients to fill them in wherever they go.

2. Patients who participate in a particular clinical study get access to TrialMax for the duration of the study.

3. TrialMax from Signant Health is used for collecting data from patients and their caregivers in clinical trials of new medicines.

4. TrialMax, with its easy to use interface, will help make your participation in a clinical trial as easy as possible.

5. The app is activated with an activation code supplied by the care personnel conducting the clinical study.

6. TrialMax ensures your privacy and anonymity in a clinical trial.

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