Published by Intellijoy Educational Games for Kids on May 19, 2024

Report an issue with Learn Letters with Captain Cat.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Learn Letters with Captain Cat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Intellijoy Educational Games for Kids to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Learn Letters with Captain Cat image 1 contact Learn Letters with Captain Cat image 2

About Learn Letters with Captain Cat

1. Including phonics in this app would detract from the focus and delight of this game. ✔ Naming Letters: A delightful way for kids to learn the names and appearances of each ABC alphabet letter at their own pace. ✔ Forming Letters: Kids assemble alphabet letters with colorful puzzle pieces to recall the familiar letters they've learned. ✔ Recognizing Letters: Fishing for alphabet fish as they swim by reinforces letter familiarity and its pronunciation. ✔ Identifying Letters in Context: This simple game teaches kids to recognize the alphabet letters as they appear in words.

2. The child will enjoy matching the letters to each other to build a raft. ✔ Distinguish between Upper Case and Lower Case Letters: Listen and search for the upper case or lower case letter and toss it to the dolphin for some fun! ✔ Ordering the ABC's: The child explores the deep sea to find letter-coins, and uses these to create a segment of four letters in a row within the alphabet.

3. Learn ABC Letters with Captain Cat invites your preschool-aged children to join along on an enchanting voyage through the alphabet waters, to learn the names and shapes of the alphabet letters, practice letter recognition, and easily find letters in context of words and the alphabetical order.

4. As a result, they learn that words are made up of letters. ✔ Matching Upper Case to Lower Case Letters: This activity reinforces that each letter has two variations; one upper and one lower case letter.

5. Note: This lite version of Learn ABC Letters with Captain Cat has access to two out of the seven letter sets.

6. The game teaches the alphabet to the children one set of letters at a time.

7. Knowing how the letters are pronounced is a separate educational goal, which is covered in Intellijoy's separate app, Kids ABC Phonics.

8. Learn ABC Letters with Captain Cat is the first app in our Reading Curriculum Series.

9. This app does not teach the phonetic sounds that the alphabet letters make.

10. We split the alphabet into seven sets: ABC, DEF, GHIJ, KLMN, OPQR, STUV, WXYZ.

11. As the children complete the activities for a particular letter set, they build a specific boat.

Learn Letters with Captain Cat Customer Insights

Steps to Troubleshoot & Fix Learn Letters with Captain Cat Issues

1. Fix Learn Letters with Captain Cat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Learn Letters with Captain Cat: Restarting the app will resolve most errors.
  2. Update the Learn Letters with Captain Cat App. Here is how:
    1. On Android goto PlayStore » Search for "Learn Letters with Captain Cat" » Open Learn Letters with Captain Cat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Letters with Captain Cat » click "UPDATE".
  3. Clear Learn Letters with Captain Cat app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Letters with Captain Cat servers.
    1. On Android, goto Settings » Apps » Select "Learn Letters with Captain Cat" » click Storage » click "Clear Cache".
  4. Check Learn Letters with Captain Cat app permissions. If any of these permissions required to use your device's features are disenabled, Learn Letters with Captain Cat might not work.
  5. Uninstall and reinstall Learn Letters with Captain Cat. If nothing else has worked, completely uninstall Learn Letters with Captain Cat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Learn Letters with Captain Cat not working


2. Fix Learn Letters with Captain Cat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Learn Letters with Captain Cat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Learn Letters with Captain Cat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Learn Letters with Captain Cat may not be able to connect to the Internet when running in the background.

Reported Issues