Contact Think & Learn Code-a-pillar Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. Bonus: No ADS or in game purchases!! Though I would willingly pay for some more levels, because that's how much we love this.My son loves the toy, and now this game, but it doesn't fit on the phone screen!! The buttons/controls are cut off the edge of the screen.

2. But my 4 year old loves it and can still play :) Thanks for all hard work that went into creating this app :)As with others it is not possible to see or touch the direction buttons due to scaling on my phone.

3. Looks like it has good potential, especially to play alongside our physical code-a-pillar! Shame they don't seem to be sorting this issue.Edit: looks like the reinstated the game, my kid finally got to try it, he loves it.

4. Oh, and even when we are able to see a tiny part of the button, it is placed directly on the phones back/home button, so you can't select it anyways!! So frustrating, because the game itself seems really awesome and my son was incredibly engaged.Pretty awesome, but never used to save progress between plays.

5. I was really looking forward to getting my kid into it.Unfortunately couldn't get this to work as control buttons weren't visible on my 6 inch phone screen.

6. Amazing! My 4 year old loves this game and I love watching her figure out the puzzles and how proud she is when the Caterpillar makes it to the end of a challenge.

7. Please can this be fixed as others have the same issue.Game is busted for latest version of chrome OS.

8. Come on, developers! Handling different screen sizes and resolutions is the bare minimum when you're releasing a mobile app.If I could give no stars I would.

9. The buttons no longer work, but I can scroll and read their privacy policy information, so I know the app is receiving user interactions.

10. I downloaded it to use with my little boy, and we couldn't get past the privacy statement as it wouldn't let me close it off the screen.

11. It just shows a screen saying the app moved and the new app doesn't have any of the old apps at all.

1. Fix Think & Learn Code-a-pillar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Think & Learn Code-a-pillar: Restarting the app will resolve most errors.
2. Update the Think & Learn Code-a-pillar App. Here is how:
   1. On Android goto PlayStore » Search for "Think & Learn Code-a-pillar" » Open Think & Learn Code-a-pillar™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Think & Learn Code-a-pillar » click "UPDATE".
3. Clear Think & Learn Code-a-pillar™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Think & Learn Code-a-pillar servers.
   1. On Android, goto Settings » Apps » Select "Think & Learn Code-a-pillar™" » click Storage » click "Clear Cache".
4. Check Think & Learn Code-a-pillar app permissions. If any of these permissions required to use your device's features are disenabled, Think & Learn Code-a-pillar might not work.
5. Uninstall and reinstall Think & Learn Code-a-pillar. If nothing else has worked, completely uninstall Think & Learn Code-a-pillar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Think & Learn Code-a-pillar not working

2. Fix Think & Learn Code-a-pillar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Think & Learn Code-a-pillar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Think & Learn Code-a-pillar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Think & Learn Code-a-pillar may not be able to connect to the Internet when running in the background.