Contact Educational Games Customer Service

Why should I report an Issue with Educational Games for Kids!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MAGE Studio Kid Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My daughter has accidentally downloaded 4 games because of the placement of these (she is 18 months old and doesn't realize this isn't the game screen anymore).

2. I paid £5 for no ads and there's still ads to their other games on the main screen which he clicks on by accident and gets frustrated at.

3. I paid $4.99 for this game to get rid of the ads, and there are still tons of links to other games for download that are not included, which are basically ads for other games.

4. The problem was even after paying $5 for no ads, it still constantly interrupted game selection and progress with requests to rate and opened Play Store for more games.

5. Otherwise it's just a money grab.The app clearly says no ads on the selection screen, but right next to that there are advertisements for other games.

6. Please change that, it's not safe, u never know if there are gonna be inappropriate ads.The sound is not clear and it is also not working nicely 💔Little tricky for toddler ( Edit for more information as asked) She really enjoyed the matching game.

7. Then on the game screen the bottom of the screen is a larger strip with ads right where a child's hand would be placed when playing.

8. Something makes me think it's working on something else in the background.I'm giving a 4 star rating becaise it is really a great app with plenty of different games for the kiddies.

9. Almost 6$ to remove them 😳There are ads all around the screen, the kids will click them thinking it's part of the game.

10. For that much money for an app I shouldn't still have to direct my kid to avoid an entire row of games because they're for different apps that cost additional money.

11. Also the games aren't that great.The games were fun and really engaged my child in learning opportunities.

1. Fix Educational Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Educational Games: Restarting the app will resolve most errors.
2. Update the Educational Games App. Here is how:
   1. On Android goto PlayStore » Search for "Educational Games" » Open Educational Games for Kids! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Educational Games » click "UPDATE".
3. Clear Educational Games for Kids! app cache: Clearing cached data will force your app to retrieve the latest data directly from Educational Games servers.
   1. On Android, goto Settings » Apps » Select "Educational Games for Kids!" » click Storage » click "Clear Cache".
4. Check Educational Games app permissions. If any of these permissions required to use your device's features are disenabled, Educational Games might not work.
5. Uninstall and reinstall Educational Games. If nothing else has worked, completely uninstall Educational Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Educational Games not working

2. Fix Educational Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Educational Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Educational Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Educational Games may not be able to connect to the Internet when running in the background.