AppContacterPublished by Intellijoy Educational Games for Kids on May 19, 2024
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- Skip support wait times and emailing back and forth. Get help immediately.
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Steps to Troubleshoot & Fix Learn Letters with Captain Cat Issues
1. Fix Learn Letters with Captain Cat Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Learn Letters with Captain Cat: Restarting the app will resolve most errors.
- Update the Learn Letters with Captain Cat App. Here is how:
- On Android goto PlayStore » Search for "Learn Letters with Captain Cat" » Open Learn Letters with Captain Cat » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Letters with Captain Cat » click "UPDATE".
- Clear Learn Letters with Captain Cat app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Letters with Captain Cat servers.
- On Android, goto Settings » Apps » Select "Learn Letters with Captain Cat" » click Storage » click "Clear Cache".
- Check Learn Letters with Captain Cat app permissions. If any of these permissions required to use your device's features are disenabled, Learn Letters with Captain Cat might not work.
- Uninstall and reinstall Learn Letters with Captain Cat. If nothing else has worked, completely uninstall Learn Letters with Captain Cat then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Learn Letters with Captain Cat not working
2. Fix Learn Letters with Captain Cat Server issues & Internet Connection
- Check network connection: An unstable Internet will make Learn Letters with Captain Cat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Learn Letters with Captain Cat not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Learn Letters with Captain Cat may not be able to connect to the Internet when running in the background.
Reported Issues
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