Published by 0Code 2

contact Tool for 8 Ball Chat with our AI-based Tool Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Tool?



characters left:

Why chat with our AI Tool Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Tool.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. If there's is then please tell me what needs to happen because as far as I can figure there's no way to do this.I have allowed it for draw over other apps permission ,but still it says every time that allow required permissions.

2. Android 8.1. Sorry for Bad English.Can we get an option to rotate to portrait mode? The guides for the side pockets line up to the top and bottom, not the sides.This was a great app for all pool games but since last update it has become useless on note 8.

3. I have already done every way I know to allow every permission and I have allowed every damm permission,but still this always says that allow required permissions.

4. Back button ain't working when the tool is running.Developer we don't have transparent fingers.

5. Hi, After latest update, not able to open 8bp with the tool running.

6. And also I allowed it the permission of Display over other apps.

7. For some time it will not work in my device, but it is working in my another device.Not working after October Security patch.

8. * Do something to fix the game not running issue * Also, feels like the app is masking the back button.

9. It is giving the error of allow permission.

10. * Please bring back the notification showing tool running.

11. It would be great if the green adjustment circe lies at some distance from the converging lines.

Steps to Troubleshoot & Fix Tool Issues

1. Fix Tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tool: Restarting the app will resolve most errors.
  2. Update the Tool App. Here is how:
    1. On Android goto PlayStore » Search for "Tool" » Open Tool for 8 Ball » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tool » click "UPDATE".
  3. Clear Tool for 8 Ball app cache: Clearing cached data will force your app to retrieve the latest data directly from Tool servers.
    1. On Android, goto Settings » Apps » Select "Tool for 8 Ball" » click Storage » click "Clear Cache".
  4. Check Tool app permissions. If any of these permissions required to use your device's features are disenabled, Tool might not work.
  5. Uninstall and reinstall Tool. If nothing else has worked, completely uninstall Tool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tool not working


2. Fix Tool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tool may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!