Published by McDonald's South Africa

Report an issue with McDelivery South Africa.
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Why should I report an Issue with McDelivery South Africa?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of McDonald's South Africa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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McDelivery South Africa Customer Insights

1. this app should have an option to notify the customer if there's a delay or a problemUSELESS (INTERFACE) APP! The app doesn't allow you to log in and track an order, you also can't take a screen shot of the placed order! (for proof, in guest ordering) But luckily I wrote it down and checked in with the helpful customer service and recieved my order fast.

2. Either the driver is rude or late or both, not being able to order because too many people are on the app and the app just lags,and also the food always being cold or spilt.Waste of time.

3. I recently added to the order notes that the driver must remember change but he didn't even read the order notes.

4. Still no change.Who the hell developed this app? Every time I try to order something, it gives me one of 2 errors.

5. when I call the call center they tell me the store is offline so they can't deliver, if I hadn't called I would have probably waited for another week for my order.

6. Took me nearly an hour just to put stuff in cart and wasnt even able to place my order in the end.

7. I'd rather order a pizza from now on.The delivery usually takes 60-90 minutes.

8. This happens everytime and sometimes they even mess up your order, on top of being very late.

9. so I place an order for like 5 hours later.

10. the app keeps saying order received.

11. Every single time I pay with cash they dont have change.

Steps to Troubleshoot & Fix McDelivery South Africa Issues

1. Fix McDelivery South Africa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart McDelivery South Africa: Restarting the app will resolve most errors.
  2. Update the McDelivery South Africa App. Here is how:
    1. On Android goto PlayStore » Search for "McDelivery South Africa" » Open McDelivery South Africa » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McDelivery South Africa » click "UPDATE".
  3. Clear McDelivery South Africa app cache: Clearing cached data will force your app to retrieve the latest data directly from McDelivery South Africa servers.
    1. On Android, goto Settings » Apps » Select "McDelivery South Africa" » click Storage » click "Clear Cache".
  4. Check McDelivery South Africa app permissions. If any of these permissions required to use your device's features are disenabled, McDelivery South Africa might not work.
  5. Uninstall and reinstall McDelivery South Africa. If nothing else has worked, completely uninstall McDelivery South Africa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing McDelivery South Africa not working


2. Fix McDelivery South Africa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make McDelivery South Africa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to McDelivery South Africa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, McDelivery South Africa may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I've ordered on the app as a guest, I did not take my order details and they gave me a option to register an account.. as I did that , my order disappeared and I wasn't contacted regarding my order or anything , money went off my account 10:40am already and it's 12:34

    — by Aqeelah Abrahams 3 years ago

  • Good day

    We went to McDonalds in Klerksdorp today, what a dissapointment. After waiting almost 30 min in a queque, get to the window to pay, the lady has our order wrong, then laughing about it with the manager instead of apologising, got to the window to collect, waited another 10 min whilst everyone inside is standing around and talking.

    — by Kaylee 4 years ago

  • We purchased cooldrinks at the branch in Brackenfell and specifically asked for it without any ice. Wanted confirmation at the window where the orders are issued and the lady told us that she was ice in, We asked her to replace it and she went around the corner. It seems that she used her hands to remove the ice as when she wanted to give it to us the 2nd time we could still feel the cold indicating that the same cups were used. Also ice cubes were still in the middle of the cup holders. We confronted her and she denied it. We eventually left as we felt we not getting anywhere. How can this be allowed with Covid 19 still within our midths. Realy bad hygiene and customer service from this branch.

    — by Irvin Rooms 4 years ago