Published by Gibbon Multimedia on Aug 6, 2024

Report an issue with Roberts Bird Guide 2.
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Roberts Bird Guide 2 Customer Insights

1. I have uninstalled and reinstalled and it does the same thing.Please assist, after the latest update the app redirects me to the home screen every time I try to edit the options from my lists under "edit list options".The information is good, but the app has flaws (and it seems like the developer has no interest in fixing it).

2. The app is fantastic just two small niggles for me The bird list for a area on the my location has to be reset each time you open the app and the birdlist for a point you choose on the map is suspect eg.

3. - Navigating between bird groups in the field guide (by clicking back and searching for a new group) shows the correct information but clicking on the page navigates to the data of the previous page.

4. BUT!! 1* because it just suddenly freezes and won't open... (usually when out in the "bundu" on a bird/game drive.) Therefore, I can't find my lifer list, which had a few new birds since my last backup.

5. The first version, when working well it was amazing.Now after your latest update, the app will not open.

6. When you go into your bird list you've created and try access the audio immediately, it bombs out and takes you back to the home menu.

7. Wanted to buy it second time with different Google account, so that I would also have it on the other phones.

8. Would alsol like to be able to retrieve my lists from Robert's 2 on my iPhone5* for the program.

9. Does not open after installing.

10. I bought this version since the first one did not work any longer.

11. I have downloaded it again did the same..can I please have assistance with the app I have pay another of money for it not to be able to use it.

Steps to Troubleshoot & Fix Roberts Bird Guide 2 Issues

1. Fix Roberts Bird Guide 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Roberts Bird Guide 2: Restarting the app will resolve most errors.
  2. Update the Roberts Bird Guide 2 App. Here is how:
    1. On Android goto PlayStore » Search for "Roberts Bird Guide 2" » Open Roberts Bird Guide 2 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roberts Bird Guide 2 » click "UPDATE".
  3. Clear Roberts Bird Guide 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from Roberts Bird Guide 2 servers.
    1. On Android, goto Settings » Apps » Select "Roberts Bird Guide 2" » click Storage » click "Clear Cache".
  4. Check Roberts Bird Guide 2 app permissions. If any of these permissions required to use your device's features are disenabled, Roberts Bird Guide 2 might not work.
  5. Uninstall and reinstall Roberts Bird Guide 2. If nothing else has worked, completely uninstall Roberts Bird Guide 2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Roberts Bird Guide 2 not working


2. Fix Roberts Bird Guide 2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Roberts Bird Guide 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Roberts Bird Guide 2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Roberts Bird Guide 2 may not be able to connect to the Internet when running in the background.

Reported Issues