Contact Robot36 Customer Service

Why should I report an Issue with Robot36 - SSTV Image Decoder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ahmet Inan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On detection of the calibration header of a supported mode, the resulting image will be automatically saved to the "Pictures" directory and can be seen in the Image gallery.

2. Old B/W or unsupported modes can be viewed in "Raw" mode.

3. With version 2, running the decoder in the background will not be supported anymore.

1. The opposite of a spectrograph? Audio representation of visual data kind of thing?I just lost a nearly perfectly decoded image because I accidentally hit the delete button instead of the save button.Needs a confirm dialog.

2. I was able to set it to auto mode and received some cool pics from my local radio club using my baofeng uv5r.Very impressed by this, it works very well.

3. I love this app, but I've had a slight problem this last time I've installed it... For some reason the save button is greyed out, and the share button doesn't seem to do anything.

4. Is there any reason this would be happening that I'm just missing? I had to save my last image via screenshot, which isn't ideal, so I'd rather be able to use the default save feature :) I'm on Android 10 on a Nokia 7.1 Thanks for the great app!I don't know what this is.

5. I am on a Pixel 2xl running Android 10.Super annoying and frustrating that the mode changes back to RAW if you stop and restart your decoding.

6. Also, "Auto mode" isn't clear... tapping menu button seems to do nothing.

7. This is an excellent piece of software.Pause, then back button closes the app!! So many posts about running in the background.

8. Meanwhile, R36 WAS ON THE WRONG MODE THE WHOLE TIME BECAUSE IT F###ING RESET ITSELF! Poor design.

9. What exactly is going on here? Like the converse of sonar? Like a light into Sound kinda thing? Can you use it to hide audio? Not that sonar makes light.

10. I didn't know this, so when I restarted the scan it reset to raw.... I didn't notice because I was in another app tracking the ISS while listening to the SSTV transmission on my radio.

11. Scottie DX is actually the only mode that doesn't smear my profile picture.

1. Fix Robot36 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Robot36: Restarting the app will resolve most errors.
2. Update the Robot36 App. Here is how:
   1. On Android goto PlayStore » Search for "Robot36" » Open Robot36 - SSTV Image Decoder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Robot36 » click "UPDATE".
3. Clear Robot36 - SSTV Image Decoder app cache: Clearing cached data will force your app to retrieve the latest data directly from Robot36 servers.
   1. On Android, goto Settings » Apps » Select "Robot36 - SSTV Image Decoder" » click Storage » click "Clear Cache".
4. Check Robot36 app permissions. If any of these permissions required to use your device's features are disenabled, Robot36 might not work.
5. Uninstall and reinstall Robot36. If nothing else has worked, completely uninstall Robot36 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Robot36 not working

2. Fix Robot36 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Robot36 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Robot36 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Robot36 may not be able to connect to the Internet when running in the background.