Published by CoverMe Secure Messenger & Vault, Inc. on Sep 14, 2024

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Why should I report an Issue with Second Phone Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoverMe Secure Messenger & Vault, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Second Phone Number Customer Insights

1. I hope they have a 3rd party audit this app regularly though.UPDATE: 06/02/2021 Sadly, I'm updating my review due to the app not receiving or sending texts, as well as not being able to call out or receive calls, along with ALL previous messages and contacts disappeared.

2. There are other more responsive providers.. Still no response!This app could be a scam, please beware! This is already my second time where they've already deducted the funds for the renewal subscription from my card and yet it keeps saying I have to renew.

3. It can only be on one phone :( Feature(s) to add: an "import all" contacts button & fingerprint lock for the app as well? Review: I did a 3 day trial of this vs 2 other similar apps.

4. Also, once I subscribed I was sent a message saying there was a technical issue, and then was no longer able to send messages.

5. They trick you into purchasing a subscription before your free trial is over, and once you purchase a subscription you can not finish your free trial.

6. Now I'm not getting any text messages or phone calls and I use this for my work.

7. AND I couldn't access the "free trial" without providing my billing information.

8. I wish there was a longer trial period than 3 days as I typically like to try things out a tad longer than 3 days before committing the $50 or $11.99 per month that I would pay to use this past the trial period.It started off a bit rough.

9. I paid the 6 month subscription, and reached out to tech support, but the issue has not been resolved.

10. Phone calls aren't always reliable, but texting works GREAT!Horrible app do not purchase.

11. All and all, this app is horrendous, it's a big rip off and a waste of time!!!I've used about every text app in the game and this one probably has the best layout, customization settings, and fastest sign up process.

Steps to Troubleshoot & Fix Second Phone Number Issues

1. Fix Second Phone Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Second Phone Number: Restarting the app will resolve most errors.
  2. Update the Second Phone Number App. Here is how:
    1. On Android goto PlayStore » Search for "Second Phone Number" » Open Second Phone Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Second Phone Number » click "UPDATE".
  3. Clear Second Phone Number app cache: Clearing cached data will force your app to retrieve the latest data directly from Second Phone Number servers.
    1. On Android, goto Settings » Apps » Select "Second Phone Number" » click Storage » click "Clear Cache".
  4. Check Second Phone Number app permissions. If any of these permissions required to use your device's features are disenabled, Second Phone Number might not work.
  5. Uninstall and reinstall Second Phone Number. If nothing else has worked, completely uninstall Second Phone Number then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Second Phone Number not working


2. Fix Second Phone Number Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Second Phone Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Second Phone Number not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Second Phone Number may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • System Version: 10
    App Version: 1.0.18.33669
    Model: SM-G965U
    DeviceID:
    Service Provider: Sprint
    Data Network: WIFI
    Language: en
    Type: Payment
    Feedback or Issue: I found this app on my daughter's phone so I downloaded it to see what it was. I thought for sure I immediately canceled and unlinked the app until I went into my bank account and its in the negative. I am struggling already and I'm worried sick over this. I was wondering if there was any way to get it returned or anything I can do. I really could use your help. Thank you for your time, have a nice day

    — by Allison Buzzerd 3 years ago

  • I was supposed to get a free trial they took 70 out of my account I canceled and I want my money 1l

    — by Wendy Richardson 3 years ago

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