Contact Security Customer Service

Why should I report an Issue with Security: Antivirus, Clean?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Super Security Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It'll even take a video of them!! It's my all in one go to app for cleaning my phone free up space taking care of viruses and my total security protection app all in one!! I can't imagine all the app has to offer as soon as I pay for the whole version! Two thumbs up! Thank You!!Terrible app.

2. So the app is either lying when I clean my phone or when the warnings pop up.I use the free version and even with that alone they still give you so much access to different tools like locking my apps and taking a picture if anyone tries to take a peek on my phone without permission.

3. The first thing I do every time I turn on my phone, I go to virus check, memory boost, battery saver and file cleaner.

4. It's getting a little annoying and probably soon be deleted unless I can find a benefit to this programI don't really need another anti-virus app, but this app really does a good job of cleaning the phone.

5. Yes it does both cleaning and Antivirus but every time you pick up your phone and start to do something a pop-up is there.

6. I'll keep using it for now, but I'm not sold on it yet.Super Antivirus watches over my phone safety very well.

7. Now, it pops up all types of warnings, that I have to clean my phone, that too many resources are eating up memory and draining my phone.

8. It relieves me of over-concern in using my phone and the internet.

9. It's made cleaning up and optimizing my phone a breeze.

10. It could be that this app just doesn't play well, with my phone, or my other apps.

11. I also think that it caused my phone to be glitchy not positive but we will see how it goes when I get rid of it.

1. Fix Security Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Security: Restarting the app will resolve most errors.
2. Update the Security App. Here is how:
   1. On Android goto PlayStore » Search for "Security" » Open Security: Antivirus, Clean » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Security » click "UPDATE".
3. Clear Security: Antivirus, Clean app cache: Clearing cached data will force your app to retrieve the latest data directly from Security servers.
   1. On Android, goto Settings » Apps » Select "Security: Antivirus, Clean" » click Storage » click "Clear Cache".
4. Check Security app permissions. If any of these permissions required to use your device's features are disenabled, Security might not work.
5. Uninstall and reinstall Security. If nothing else has worked, completely uninstall Security then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Security not working

2. Fix Security Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Security be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Security not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Security may not be able to connect to the Internet when running in the background.