Contact Video Downloader Customer Service

Why should I report an Issue with Video Downloader for Facebook - FB Video Download?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Video Downloader & Video Player & Photo Downloader to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I still have to redownload the video so that it will go directly on the galleryI have faced two problems.first I was downloading a movie, there were just 2 mbs left for completion when I turned off my Data after a while I came back and started downloading it failed downloading, I tried a lots of time and faced same problems and a lots of mbs have been wasted.second it does not allow you to select your SD card.

2. Also ive noticed that some people says theres a problem when using this app like when downloadin a video and it was not saved and it's because it's either the file format is not supported by the phone or the direct download file in your phone.

3. It's such a waste of data and it bothers me since mobile internet here in the Philippines is limited and capped by the network carrier.I've been using this app for years and it was very great fast downloading and saving any fb videos.

4. I really do love the app 🥺 But for now, gonna give it a 2⭐ .I love this app because it's easy to use and fast download however I'm disappointed because whenever I played the video in the app, it will disappear in the file once you will not finish the video.

5. But recently I'd tried to download a video and it says too many redirect and the video cannot be downloaded so I've updated the app and nothing changed.

6. I just used my FB app, and copied the link, pasted it here - downloaded a great memory video from last year.

7. Thanks!It's great, does what it's supposed to do! I like that it gives you the option to download the videos in HD or LQ, whichever you prefers.

8. Some of them stop in the middle when I download a Video, some of them can't access youtube/facebook, most of them takes 1 hour.

9. It's already the 2nd time when I had a video downloaded that was gone.Somehow more efficient than the others and especially easy to use.

10. I was given an option to either download any video in HD or SD as well.

11. It's just that sometimes, downloading just pauses automatically and won't continue at all saying I had a broken link or failed to download.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Facebook - FB Video Download » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Facebook - FB Video Download app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Facebook - FB Video Download" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.