Contact Video Downloader Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Video Downloader.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Plus, I can now download videos! I'm in love! I only had to log into ig once,I think the alarming problems people are having is unrelated to the quality of the app or has been patched.

2. Overall an amazing app, totally recommend!The best thing about this app is the downloaded files are saved with the poster's IG handle, but recently the downloaded files are saved with a generic name instead.

3. I don't use it often enough to justify waiting that much time for a single image to share.I had a login to IG problem and the support team responded in less than 24 hours.

4. God bless everyone worked on this.In downloading movies, if the internet is down, it will continue working from where it was downloaded, and from this point of view, it is very good.

5. I immediately changed my password and uninstalled the app as a safety precaution in case its hackedAt the top instead of saying 'Contains ads' it should say 'Contains a shitload of ads' - You can't do anything at all before being shown an ad.

6. I would like to add that it did ask me to log into my instagram account to be able to download stories, but it still works perfectly fine.

7. But in settings , it is not possible to change, for example, the download path can not be changedGreat app, works great so far.

8. I've only downloaded 2 things, but I can tell this will make it so I never have to sc a meme again, and I won't need to clear out the uncropped screenshots from my gallery every few months.

9. But clicking through five different ads, some played a minimum of 5 seconds before being able to shut them off is EXCESSIVE.

10. There is one at startup, one before you can download a photo, one before you look at the photo, one before reposting, one before you can even close the ad which I 'hardkill' when I'm finished TRYING to use it.

11. When I enter my credentials it looks like it's trying to login only to fail and say "time expired" without even logging in.

1. Fix Video Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Downloader: Restarting the app will resolve most errors.
2. Update the Video Downloader App. Here is how:
   1. On Android goto PlayStore » Search for "Video Downloader" » Open Video Downloader for Instagram - Repost IG Photo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader » click "UPDATE".
3. Clear Video Downloader for Instagram - Repost IG Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader servers.
   1. On Android, goto Settings » Apps » Select "Video Downloader for Instagram - Repost IG Photo" » click Storage » click "Clear Cache".
4. Check Video Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader might not work.
5. Uninstall and reinstall Video Downloader. If nothing else has worked, completely uninstall Video Downloader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader not working

2. Fix Video Downloader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Downloader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Downloader may not be able to connect to the Internet when running in the background.