Published by Francisca Vasconcelos

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Why should I report an Issue with Quantum?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Francisca Vasconcelos to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Quantum Customer Insights

1. i wanted a chart explaining the particles and this is just what i needed and happened to accidentally bump into it.This app is amazing for beginners, I am 12 years old and I finished learning quantum physics and I am on my way to finish learning topology in string theoryThis is a great app to reference while reading books about quantam and particle physics.

2. Thanks FranciscaI m so amazed after realising that Fran made this app coz she teaches us quantum computing now... And I used this app few years back..... I don't know what I feel... But it's Just amazing 🤩Got so much useful,new and practical for me,I'm not a physicist but eager to learn much of this.I Thank you so so much for this App.Fr.This would have been a great app, if you could zoom in.amazing app but still improvements are requiredreally good for beginners.

3. But this app explains the elementary particles and forces in a simple but amazing way.

4. Please update with more awesome information!!! Thank you.I am mere beginner and am liking this app a lot.

5. NAMASTE! ~ 🙏💕💖😁i just started reading NDTs Book on Astrophysics.

6. As regard with the lack the 'pinch & squeeze' facility, I used my magnifier.

7. This app is truly amazing.

8. You can go to Wikipedia and search for something, and it gives you a really complicated answer.

9. Thank you Francesca and your team for this app.

10. Keep well, safe and happy.

11. There is so much info' there.

Steps to Troubleshoot & Fix Quantum Issues

1. Fix Quantum Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Quantum: Restarting the app will resolve most errors.
  2. Update the Quantum App. Here is how:
    1. On Android goto PlayStore » Search for "Quantum" » Open Quantum » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Quantum » click "UPDATE".
  3. Clear Quantum app cache: Clearing cached data will force your app to retrieve the latest data directly from Quantum servers.
    1. On Android, goto Settings » Apps » Select "Quantum" » click Storage » click "Clear Cache".
  4. Check Quantum app permissions. If any of these permissions required to use your device's features are disenabled, Quantum might not work.
  5. Uninstall and reinstall Quantum. If nothing else has worked, completely uninstall Quantum then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Quantum not working


2. Fix Quantum Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Quantum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Quantum not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Quantum may not be able to connect to the Internet when running in the background.

Reported Issues