Contact Ultrasurf VPN Customer Service

Why chat with our AI Ultrasurf VPN Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ultrasurf VPN.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. However, the lack of location choices is a huge minus points for me since I tend to use VPNs to access sites/apps exclusively available to certain countries not just the US (i.e. Japan, UK, NZ, etc.).I had been using this simple and useful app for a long time, and suggested to many of my friends and family... But now it's almost a year that it doesn't work at Iran anymore ,,, is there any way to get connected with Ultrasurf again? For example, getting new proxies from your website or elsewhere? Thank you Ultrasurf team!These updates are great Ultrasurf is faster and works better than before !!! Update I can deal with the new privacy feature it's ok but this whole automatically opening tabs that other users have mentioned is not a good feature.A good, user-friendly and literally real free app.

2. I thank all the developers, supporters, administrators, and everyone involved in building and running this app because you have provided free and unfiltered internet access to a large number of people, who would not have accessed applications like ultrasurf They have no access to the international community and have no way of bringing their voices to the free world.Invisible: most VPNs use special VPN protocols, this way people will know you are using VPNs.

3. Otherwise it works super well and I would recommend it to everyone looking for a decent unblocked vpn.An ex-friend recommended this VPN but it opens an internet tab EVERY time you turn it on and also having to constantly check in to re-establish my connection is annoying.

4. Ultrasurf makes its network traffic the same as secure web traffic (HTTPS), so people won't know you are using VPN.

5. Thank you 👍I like that it's simple, no frills and ad-free (in app, it does a one-time launch to browser of a site full of ads though).

6. Ultrasurf is a 100% free VPN that can be left on 24/7 with an unlimited number of devices.

7. I do have one question and that is how can you tell if it is working because of the protocol mentioned above?This vpn is what it says it does! Its nice and very easy to use and they have a version for windows too.

8. It's not terrible but it is slower then what you would get using a free ovh or something of the sort.

9. Apart from the occasional redirection to Thier website ( which is very annoying but I can tolerate it ) it's a good app.

10. It runs fast enough to run video which has been a major problem with other vpn's I have tried.

11. However, if the goal is to simply mask identity (IP address) for safer browsing, with no advertisements this can’t be beat.Not perfect, but it's the best I've had.

1. Fix Ultrasurf VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ultrasurf VPN: Restarting the app will resolve most errors.
2. Update the Ultrasurf VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Ultrasurf VPN" » Open Ultrasurf VPN - Fast Invisible » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ultrasurf VPN » click "UPDATE".
3. Clear Ultrasurf VPN - Fast Invisible app cache: Clearing cached data will force your app to retrieve the latest data directly from Ultrasurf VPN servers.
   1. On Android, goto Settings » Apps » Select "Ultrasurf VPN - Fast Invisible" » click Storage » click "Clear Cache".
4. Check Ultrasurf VPN app permissions. If any of these permissions required to use your device's features are disenabled, Ultrasurf VPN might not work.
5. Uninstall and reinstall Ultrasurf VPN. If nothing else has worked, completely uninstall Ultrasurf VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ultrasurf VPN not working

2. Fix Ultrasurf VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ultrasurf VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ultrasurf VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ultrasurf VPN may not be able to connect to the Internet when running in the background.