Published by The Condé Nast Publications Limited on Feb 21, 2024

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Why should I report an Issue with Condé Nast Traveller Magazine?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Condé Nast Publications Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Condé Nast Traveller Magazine Customer Insights

1. Ironic; international travel magazine only works regionally lol.I have received the May copy of Traveller, but can't download it on my tablet, it's making me pay for it!!! The copies after that I can download, but it's still a rip-off (as is the 'double' July/August copy - it's no bigger than the usual edition and has more adverts in!)Very frustrating.

2. I have a print subscription (US), and am attempting to use my acct number and last name to create an acct, but the website says I either don't have an acct or unable to verify credentials.

3. Have been reading FAQs and trading emails with customer service, and remain after 1 month unable to use this app to read digital content.

4. Improve the content or I'll have to unsub immediatelyIf you have andriod, you might as well not subscribe to the digital access since you won't get any on your andriod device.

5. I was able to set it up in an ipad but not in my Samsung Tablet which is the one I always use.Is it a travel magazine or hotel advertisement? Flipped through 100 of pages and all of them just promoted hotels here and there.

6. If you're a 1%'er you may enjoy the mag which is essentially ads for wealthy travelers.Unable to log in and read digital content.

7. No idea how the app is still 3 Star rated.Unable to get digital access on Android.

8. Very frustratingThey take your money but don't give you details to access the content like subscriber account numbers to set up access.

9. Can't even recognize subscriber number.. Emailed support but UK staff can't help US subscribersStill trying to log in a month later.

10. Is anyone else in the US having trouble with this app? Pretty fed up at this point and will be deleting.Unable to use with US subscription like all the others here.

11. I enter account number and surname just like I do on their website (where it works) but get rejected every time.

Steps to Troubleshoot & Fix Condé Nast Traveller Magazine Issues

1. Fix Condé Nast Traveller Magazine Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Condé Nast Traveller Magazine: Restarting the app will resolve most errors.
  2. Update the Condé Nast Traveller Magazine App. Here is how:
    1. On Android goto PlayStore » Search for "Condé Nast Traveller Magazine" » Open Condé Nast Traveller Magazine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Condé Nast Traveller Magazine » click "UPDATE".
  3. Clear Condé Nast Traveller Magazine app cache: Clearing cached data will force your app to retrieve the latest data directly from Condé Nast Traveller Magazine servers.
    1. On Android, goto Settings » Apps » Select "Condé Nast Traveller Magazine" » click Storage » click "Clear Cache".
  4. Check Condé Nast Traveller Magazine app permissions. If any of these permissions required to use your device's features are disenabled, Condé Nast Traveller Magazine might not work.
  5. Uninstall and reinstall Condé Nast Traveller Magazine. If nothing else has worked, completely uninstall Condé Nast Traveller Magazine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Condé Nast Traveller Magazine not working


2. Fix Condé Nast Traveller Magazine Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Condé Nast Traveller Magazine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Condé Nast Traveller Magazine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Condé Nast Traveller Magazine may not be able to connect to the Internet when running in the background.

Reported Issues

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